Field Service Technician Boston Mobility Customer Services
Siemens Mobility
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Benefits offered by this job
Job summary
Siemens Mobility in Boston, MA, is seeking a Field Service Technician to support the Amtrak fleet, including ACS-64 locomotives. You will troubleshoot, repair, and assist with maintenance activities, rotating 8 weeks days and 16 weeks nights with 4 days per week, including weekends and holidays.
The role requires 1+ year of relevant maintenance experience, electrical/mechanical/pneumatic skills, and strong English communication. Travel up to 10% and safety-focused teamwork are essential.
Qualifications
- Associate degree in engineering or at least 2 years in an industrial, military, or maintenance environment.
- Minimum 1 year of experience in an industrial or maintenance environment with electrical work.
- Hands-on troubleshooting of electrical systems including AC/DC, plus mechanical and pneumatic systems.
- Ability to read/interprete electrical and pneumatic schematics, drawings, and technical docs.
- Excellent English-language technical communication (speaking, reading, writing).
- Proficient with Microsoft Office (Excel, Word, Access, PowerPoint).
- Travel up to 10%.
Responsibilities
- Support locomotive maintenance activities using CMMS instructions.
- Assist with mechanical, electrical, and complex troubleshooting repairs on locomotives.
- Follow maintenance instructions to ensure compliance, quality, and consistency.
- Build strong customer relationships and represent Siemens Mobility professionally.
- Verify defects and tasks are documented in CMMS for tracking and closure.
- Provide first-line technical support to operations staff for troubleshooting and repair.
- Maintain safety, compliance with rules, and Siemens Rail Systems standards.
- Promote safety culture and support site safety for colleagues.
- Communicate with leadership on on-site issues and facility operations.
Skills
Education
Tools
Job description
Job ID
517168
Posted since
20-Aug-2026
Organization
Mobility
Field of work
Customer Services
Company
Early Professional
Job type
Full-time
Office/Site only
Employment type
Permanent
Location(s)
- Boston - Massachusetts - United States of America
Pioneering in America, from the first mile to the last. This is what drives us.
We’re proud to be Great Place to Work® certified—a reflection of our commitment to creating an environment where innovation thrives, and every voice matters.
Join Siemens Mobility as a Field Service Technician in the Boston, MA area and play a hands-on role in keeping critical rail systems moving safely and reliably. In this customer-facing technical position, you will support the Amtrak maintenance workforce by providing guidance, troubleshooting expertise, and repair support for the Siemens Amtrak Fleet, including the ACS-64 electric locomotive fleet. You will help resolve equipment issues, support routine maintenance and restoration activities, assist with installations and modifications, and contribute directly to improving fleet reliability and availability. This role operates on a rotating shift schedule of 8 weeks on days and 16 weeks on nights, 4 days per week, including weekdays, weekends, and holidays, with the potential for afternoon or night shifts based on operational needs.
- Support locomotive maintenance activities using instructions from the Computerized Maintenance Management System (CMMS).
- Assist with mechanical, electrical, and complex troubleshooting repairs on locomotives.
- Follow maintenance instructions to ensure compliance, quality, and consistent execution.
- Build a strong working relationship with the customer while representing Siemens Mobility professionally.
- Verify defects, tasks, and incidents are accurately documented in CMMS for tracking, compliance, and closure.
- Provide first-line technical support to operations staff for locomotive troubleshooting and repair.
- Maintain compliance with all applicable safety rules, laws, and regulations.
- Uphold Siemens Rail Systems quality standards in all maintenance and repair activities.
- Promote a safety-first, zero-harm culture by speaking up and supporting shop and site safety for yourself and your coworkers.
- Communicate with leadership as needed on site issues, systems, and facility operations.
This posting outlines the primary responsibilities of the role, but is not all-inclusive; additional duties may be assigned in alignment with business needs.
- Associate degree in an engineering subject area or at least 2 years of experience in an industrial, military, or maintenance environment.
- Minimum of 1 year of experience in an industrial or maintenance environment with electrical work.
- Hands-on experience troubleshooting electrical systems, including AC and DC circuits, as well as mechanical and pneumatic systems.
- Ability to read and interpret electrical and pneumatic schematics, drawings and technical documentation.
- Excellently demonstrated English-language technical communication skills, including speaking, reading, and writing.
- Proficiency with Microsoft Office applications, including Excel, Word, Access, and PowerPoint.
- Ability to travel up to 10%.
Candidates should be willing to work in non-climate-controlled environments and inclement weather if required or if applicable.
Applicants must be legally authorized for employment in the United States without needing current or future employer-sponsored work authorization.
Purpose is the reason a company exists. It’s not about making money or selling products – it’s the deeper ‘why’ behind everything we do. It answers the question: What problem are we solving? What positive change are we creating?
For Siemens, our purpose has been clear for over 175 years: We create technology to transform the everyday, for everyone.
The world needs technologies that work. Technologies that matter. Technologies that solve today’s challenges and help shape a better tomorrow. And that’s exactly what we build. By bringing together the real world (factories, buildings, power grids, trains) with the digital world (software, data, AI, digital twins), we help our customers become more competitive, resilient, and sustainable.
Our technology is everywhere – in trains and transportation, we help move people faster, safer, and more sustainably.
- Siemens offers a variety of health and wellness benefits to our employees.
- Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
- The pay range for this position is $71,604 .00 - $96,798.00 annually.
- The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre- employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this linkAccommodationfor disability form . If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.
This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.
California residents have the right to receive additional notices about theirpersonal information. To learn more.
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre- employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this linkAccommodationfor disability form . If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.
Siemens follows Pay Transparency laws.
This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.
California residents have the right to receive additional notices about theirpersonal information. To learn more.
Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.
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