Field Service Technician - Boston, MA Metro Area

Top Tempo Technical; Boston (MA); On-site; USD 40,000 - 57,000; Full time

Job summary

Top Tempo Technical is seeking Field Service Technicians to service transit vehicles in the Boston metro area. The role involves warranty work, retrofits, and acceptance testing on hybrid buses, with emphasis on electrical and mechanical diagnostics and problem solving.

Candidates should be self-driven, customer-focused, and capable of working independently with limited supervision. Travel to sites in Quincy, Lynn, Hyde Park, South Boston and Cambridge is required.

Qualifications

• 2+ years' experience in field service for vehicles.
• General knowledge of truck, bus, automotive and/or other vehicle systems.
• Self-starter with ability to work independently.

Responsibilities

• Perform warranty, retrofits, and acceptance work on hybrid and some eBuses.
• Maintain excellent communication with customers and property staff.
• Repair, maintain, troubleshoot and service transit vehicles using diagnostics and tools.
• Travel to various jobsites in the Boston metro area.

Skills

Electrical diagnostics

Mechanical diagnostics

Troubleshooting

Maintenance

Repair

Customer service

Tools

Diagnostics equipment

Mechanical tools

Job description

Field Service Technicians - Boston, MA Metro Area

Technicians with excellent skills and customer service needed with the ability to provide strong electrical and mechanical diagnostics, troubleshooting, maintenance, and repair skills.

Responsibilities:

• The Technician will be performing Warranty, Retrofits, and Acceptance work on hybrid and some eBuses.
• Maintain excellent communication with customers and property staff.
• Repairs, maintains, troubleshoots and service transit vehicles (all platforms) using skills and tools that range from advanced computer diagnostics to basic mechanical tools, communication, and document solutions.
• Performs other duties as assigned by management.

Requirements:

• Self-starter and works independently with limited supervision.
• Customer-focused attitude, with a high level of professionalism.

Experience Includes:

• 2+ years' experience of directly related work.
• General knowledge of truck, bus, automotive and/or other vehicle systems.

Pay Rate:

$35.00 an hour (Pay is commensurate with skills and experience)

Work Schedule:

7 a.m. - 3:30 p.m. Monday - Friday

Travel:

Travel is required to various jobsites in the Boston metro area: Quincy, Lynn, Hyde Park, South Boston and Cambridge, MA.