Field Service Technician ( Arizona Area)

Anord Mardix; Phoenix (AZ); Remote; USD 60,000 - 80,000; Full time

Job summary

Anord Mardix is seeking a Field Service Technician for the Arizona area, providing support and service across customer sites. The role involves overseeing installations, ensuring compliance with safety protocols, and delivering excellent customer service. Candidates should hold an associate's degree or possess relevant experience with electrical systems, with a strong emphasis on technical reporting and customer interaction.

Qualifications

• Military experience and data center/system experience preferred.
• Knowledge of UL standards such as UL67, UL1008, UL60950.

Responsibilities

• Supervising installation, testing, and maintenance of electrical equipment.
• Providing excellent customer service and addressing client needs.

Skills

Customer service

Electrical power systems

Communication protocols

Education

Associate's degree in electrical power distribution

5+ years of relevant experience

Tools

Multimeters

Current meters

Job description

Field Service Technician (Arizona Area)

To support our teams, we’re looking for a Field Service Technician - Remote (Arizona area).

Reporting to the Director, Field Applications, the Field Service Technician - Remote (Arizona area) provides service and support at customer sites throughout their territory.

Key responsibilities include:

• Supervising installation, testing, commissioning, maintenance, and repair of low voltage distribution gear, transformers, and power distribution equipment.
• Preparing technical reports, monitoring spare parts, tools, and consumables.
• Following safety regulations and attending site meetings.
• Interfacing with project management and site personnel.
• Providing excellent customer service, addressing client needs, and escalating issues when necessary.
• Communicating regularly with project managers.
• Eliminating waste and adding value to processes.
• Adhering to health and safety regulations and company policies.
• Performing additional duties as required.

Qualifications include:

• Associate's degree in electrical power distribution or related field, or 5+ years of relevant experience. Military experience and data center/system experience are preferred.
• Experience with electrical power systems, monitoring, communication protocols, and low voltage switchgear design.
• Knowledge of UL standards such as UL67, UL1008, UL60950, UL891, UL1558.
• Ability to read electrical schematics and use test equipment like multimeters and current meters.

Additional information:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job functions: Product Management and Customer Service
• Industries: Electric Power Transmission, Control, and Distribution, and Electrical Manufacturing