Field Service Technician - Ag Equipment

ALMACO; Thief River Falls (MN); On-site; USD 39,000 - 58,000; Full time

Benefits offered by this job

Company Vehicle

Flexible Schedules with PTO from day 1

Health Insurance (0 premium option)

Job summary

ALMACO is seeking a Field Service Technician based in our central service shop in Nevada, IA with frequent travel across the United States. You will perform preventative maintenance, repairs, and upgrades on ALMACO combines and planters, and coordinate field visits with customers.

The ideal candidate has strong mechanical skills, understands electrical, computer, and hydraulic systems, and is comfortable traveling for extended periods.

Qualifications

• Valid driver’s license and passport eligibility; willing to travel.
• Excellent interpersonal and communication skills.
• Strong mechanical skills with experience in repairing equipment.
• Basic understanding of AC/DC electrical systems, computer systems, and hydraulic systems.
• Working knowledge of Microsoft Office products.
• Willingness to travel to customer sites and be on-call, including extended periods.

Responsibilities

• Perform preventative maintenance, upgrades, and emergency repairs at the central service shop in Nevada, IA.
• Travel to client sites across the United States for servicing; support multiple-day trips.
• Coordinate visits with customers via phone/email and provide remote support.
• Assist Engineering and Quality in testing and development of new equipment.
• Promote ALMACO equipment and deliver excellent customer service.

Skills

Interpersonal communication

Mechanical skills

Electrical systems knowledge

Hydraulic systems knowledge

Computer systems knowledge

Microsoft Office skills

Tools

Microsoft Office

Job description

ALMACO is currently seeking a Field Service Technician to work from our central service shop located in Nevada, IA and travel during peak service times. Peak travel times for the Equipment Service Technician are in the Spring, during planting and in the Fall during harvest. Service Technicians work on a team to complete preventative maintenance, repairs, and modifications of ALMACO combines and planters.

You are an energetic person who is interested in traveling. You want to work independently with flexible hours and you provide support at the highest level. You like to be out and about for work, not sitting in an office, and you enjoy solving mechanical puzzles, taking things apart, and putting them back together. You like to talk to people, and you like it better when you can improve their day. You've got great mechanical skills and a good understanding of electrical, computer, and hydraulic systems. You're not averse to travel - in this job you would be traveling for several days at a time throughout the US.

Great Things About ALMACO

• We offer a free health insurance option for employees!
• We offer flexible schedules so you can take care of the things that matter. In addition, PTO starts accruing on day one.
• We're a family-owned company, and the owners know you by name and care about you as a person.

Day-to-day Tasks In This Position

• Daily, you will work at our Central Service shop located in Nevada, Iowa to complete preventative maintenance, upgrades, and emergency repairs of our agricultural equipment.

Tasks While Traveling In This Position

• Visit client sites for preventative maintenance, upgrades, and emergency repairs of our agricultural equipment. (Field Service Techs support all of the components on each machine: mechanical, hydraulic, and electrical.)
• Speak to customers on the phone and via email to coordinate visits as well as provide remote support.
• Provide training and education to large and small groups about the use of our equipment and each specific machine.
• Assist Engineering and Quality departments in the testing and development of new and modified research equipment.
• Promote sales and service of ALMACO equipment while providing excellent customer support.

Qualifications For The Heavy Equipment Mechanic

• Valid Driver’s License, clean driving record, and eligibility for a Passport, as well as ability to be insured in rental cars (age 21 or older.)
• Very good interpersonal and communication skills to deal with a wide range of people.
• Great mechanical skills. (Experience with large machinery will be helpful, but any experience with mechanical repair of equipment is great.)
• Basic understanding of AC/DC electrical systems, computer systems, and hydraulic systems.
• Working knowledge of Microsoft Office products.
• Willingness to travel to customer sites and be on-call, ready to travel at short notice and for extended periods of time.

Travel Requirements

• During peak planting and harvesting seasons, travel will occur about 80% for this position, and will regularly include multiple-day trips in the United States
• A company vehicle, phone, and computer will be provided, and travel expenses are paid.
• Compensation while traveling:
  • Increase bump in hourly pay
  • Company vehicle
  • Company cell phone
  • Gas and Travel expenses paid

About ALMACO

ALMACO is the leader in providing innovative solutions to our clients in the seed research industry. Our niche business provides solutions for planting, harvesting and seed processing around the world. We offer a family business working atmosphere that incites autonomy and creativity while delivering results in the workplace. We have a solid reputation in the marketplace and vast opportunities in domestic and international growth. Our products include combines, planters, software, and electronics that automate the planting and harvesting processes and deliver solutions and value to the seed research industry.

Benefits Include

• Company Vehicle
• Paid Time Off
• Paid Holidays
• Health Insurance (with a $0 premium option!)
• Dental Insurance
• Vision Insurance
• 401(k) Match
• Employer-Paid Disability Insurance
• Employer-Paid Life Insurance
• Supplemental Insurance including Cancer, Critical Illness, Hospital Indemnity and Accident plans
• Flexible Spending Accounts
• Health Savings Accounts
• Legal/Financial Consultation
• EAP

National Career Readiness Certificate is welcome.

ALMACO is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender, gender identity, and sexual orientation,) national origin, disability status, protected veteran status, or any other characteristic protected by law. A post-offer pre-employment drug screen and background check are required.