Field Service Technician - Ag

Ziegler Inc.; United States; On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

PTO 15 days

Paid holidays

401(k) with company match

HSA contributions

Disability Insurance

Education Assistance

Parental Leave

Safety gear & uniforms

Job summary

Ziegler Inc. is seeking a Field Service Ag Technician to service the full line of agricultural equipment from planting to harvest at customer sites. A company truck is provided to support travel and on-site work.

The role offers competitive pay and comprehensive benefits, including health, dental and life insurance, PTO, holidays, 401(k) with company match, HSA contributions, disability coverage, and ongoing training and education assistance.

Qualifications

• 2-year technical college degree in diesel technology or 2 years of shop experience.
• 3+ years of diesel equipment repair experience, preferably some field experience.
• Knowledge of repairing agricultural equipment across mechanical, hydraulic, gas, diesel and electrical systems.
• Ability to write and communicate effectively with supervisors, customers, and team members.
• Own tool set and clean driving record; Class A CDL or willingness to obtain one.

Responsibilities

• Diagnose and repair ag equipment from application to harvest at the customer’s location.
• Repair a variety of complex equipment using mechanical, hydraulic, gas, diesel and electrical systems.
• Work safely following company policies and standards.
• Respond to customer needs in a positive, timely manner to ensure value for work performed.
• Collaborate with other technicians for troubleshooting repairs.
• Document work orders and identify parts needed for inventory.

Skills

Diesel equipment repair

Field service experience

Diagnostic skills

Customer communication

Written documentation

Safety awareness

CDL/ DOT readiness

Tool ownership

Education

2-year technical college degree in diesel technology

High school diploma/GED + 2 years relevant experience

Tools

Diagnostic tools

Online diagnostic systems

Own mechanic tool set

Service truck operations knowledge

Job description

Ziegler Ag Equipment has a Field Service Ag Technician position open to work on the full line of Ag equipment from planting to harvest equipment to support customers surrounding our St Cloud branch. A company truck is provided.

SEE YOURSELF AT ZIEGLER

Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri.

Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training.

Fulfill your calling by starting a career with Ziegler today!

The pay range for this position is $38.00 to $51.00 Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant’s location.

Along with competitive pay, full time positions are benefits eligible which includes: Health, Dental, Vision and Life Insurance 15 days of PTO your first year, accrual starts day 1 9 paid holidays 401(k) plan with company contribution and match HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year Short-Term and Long-Term Disability Insurance, FSA & EAP Paid Parental Leave & Funeral Leave Fitness membership discount Education Assistance Safety Boot Reimbursement, PPE & Uniforms provided Tool Insurance

Responsibilities

• Diagnose and repair ag equipment from application, tillage, planting to harvest equipment at the customer’s location
• Uses a high degree of independent judgment to repair a variety of complex equipment and tools, which involve mechanical, hydraulic, gas, diesel, and electrical systems
• Work safely at all times, following company policies, procedures and standards
• Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed
• Work collaboratively and assist other technicians as needed regarding troubleshooting repairs
• Document work orders in a complete and timely manner to ensure a high level of customer satisfaction; identify and communicate the need for parts for inventory

Qualifications

• 2-year technical college degree in diesel technology or related field; or high school diploma/GED and 2 years of comparable shop mechanic experience
• 3+ years of relevant diesel equipment repair experience, preferably some field experience
• Working knowledge of repairing a variety of agricultural equipment; ag technology experience is a definite plus
• Ability to write and communicate effectively, interact with supervisors, customers, and team members
• Basic computer skills to document work orders and utilize online diagnostic systems
• Own mechanic tool set
• Ability to maintain a safe and clean work environment including service truck
• Willing and able to respond to after-hour emergency calls as directed by the supervisor
• Must have and maintain a clean driving record
• Class A CDL or willingness to obtain one within a defined period
• Obtain a DOT medical certification card
• Pass a DOT pre-employment drug screen & physical due to this role being deemed safety sensitive position
• Able to operate equipment safely

Minimum Physical Requirements

Push/pull up to 50 lbs Lift/carry up to 60 lbs Lift bulky objects Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, supine overhead reaching, crawling, bin lift, high steps, fingering/grasping – able to use bolt box. Working Conditions may be indoor and/or outdoor. Noise level may be loud at times.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.

At Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What We Can Offer You

Competitive pay Health, dental/orthodontia, vision & life insurances Paid time off (PTO) – 15 days to start 9 Paid holidays 401(k) contributions & match HSA, Ziegler contributes up to $1000 tax-free annually STD & LTD Insurance, FSA & EAP Paid Parental Leave & Funeral Leave Fitness membership discount Ongoing training Education assistance Advancement opportunities Safe, clean, and friendly work environment Military Friendly

Ziegler employs a wide variety of former U.S. Armed Services personnel. We actively hire those with prior military experience and accommodate the needs of Reserve and National Guard members.

Build Your Career at Ziegler Ziegler sells and services CAT® construction and mining equipment, generators and industrial engines in Minnesota and Iowa, as well as AGCO agricultural equipment across Minnesota, Iowa and Missouri. Ziegler has a team focus, a first-class reputation for service, and a healthy work-life balance. We train our employees to do things the Ziegler Way — the right way —and then we take it one step further. If you’re a talented, hard-working and down-to-earth person, you’ll fit in perfectly here.