Field Service Technician 1

Light & Wonder, Inc.; Town of Farmington (NY); In loco; USD 32.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare

Dental

Vision

Paid vacation

401(k)

Tuition assistance

Descrizione del lavoro

Light & Wonder, Inc. is seeking a Field Service Technician for Farmington, NY, on 2nd shift. The role involves servicing Video Lottery Terminals and Electronic Table Games, performing preventive maintenance, diagnostics, and installation support on-site at casinos.

You will complete incident reports, maintain logs, and ensure safety compliance while traveling to customer sites as needed. A valid driver’s license and basic electronics knowledge are required.

Competenze

• Must be 21 years or older and able to obtain gaming licenses.
• At least 1 year experience in assembly, testing, and repair of electronic gaming devices, or 6 months experience with related gaming school certificate.
• Basic knowledge of electricity, electronics, and mechanics of gaming devices.
• Must be able to lift and carry up to 50 lbs. and travel to other facilities as needed.
• Must have a valid driver's license.

Mansioni

• Perform preventive maintenance on VLTs, ETGs, and related equipment.
• Verify proper operations via diagnostic tests, software settings, and functional testing.
• Navigate Management Terminal (MT) to verify VLT status.
• Assemble and prepare accessories for installations per change orders.
• Complete incident reports and maintenance records clearly and accurately.
• Follow safety procedures and maintain tools in good condition.

Conoscenze

Electronic hardware

Preventive maintenance

Troubleshooting

Diagnostic testing

PC operation

Microsoft Office

Formazione

High school diploma or equivalent

Descrizione del lavoro

## Field Service Technician 1Apply: Onsite: Remote – USA – NY- Fingerlakes: Full time: Posted Today: R322985## Gaming:Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.# Position Summary## **THIS IS AN URGENT NEED IN FARMINGTON, NY****This position will be 2nd shift.** **In this Customer facing role you will....*** Perform Preventative maintenance on VLT’s (Video Lottery Terminals), ETG’s (Electronic Table Games), and equipment, keeping in accordance with Gaming Commission and company standards and specifications.* Ensure proper operations of the VLT’s, and ETG’s via diagnostic tests, software settings, and functional testing* Navigate Management Terminal (MT) daily to verify VLT status* Where applicable, assemble and prepare accessories for installations per change order.* Complete accurate Incident Reports in accordance with the Gaming Commission and company standards* Complete required maintenance records in a clear and precise manner* Complete detailed daily/weekly tech logs* Adhere to L&W's Field Service established standards, policies, and procedures* Follow L&W's safety procedures (vehicle safety, loading games, ladder use, and electricity)* Ensures all tools and equipment used are kept in proper, safe, and working condition* Stay current with all Light & Wonder Field Advisories and eLearning* Review customer issues with management, and technical lead as they arise **Qualifications:*** Must be at least 21 years of age, maintain a valid driver’s license, and be able to obtain and maintain gaming licenses as required* One year experience in the assembly, testing, and repair of electronic gaming devices, or six months experience and related gaming school certificate of completion, or equivalent.* Perform basic troubleshooting techniques in isolating and correcting problems down to an assembly level* Basic knowledge of electricity, electronics, and mechanics of gaming type devices* Basic understanding of network communication, and network troubleshooting* Must be able to lift and carry 50 lbs. on a regular basis for short distances* Transport heavy equipment using proper moving devices* Demonstrate safe and proper use of hand tools and power tools* Basic knowledge of PC operation, and security risks relating to PC operation* Basic Microsoft Office skills (Outlook, Word, Excel, and Power Point)* Ability to read and understand Light & Wonder schematics and service manuals* Able to prepare conversion projects or installations with limited or no supervision* Ability to maintain good customer relations, both internally and externally* Basic knowledge of current Light & Wonder gaming devices to the assembly level* Good problem-solving skills* Travel requirements may include working at other facilities within our department* Shift assigned may be 1st, 2nd or 3rd shift **Compensation:** The pay range for this role is $23.00 - $26.00 per hour., with eligibility to receive other supplemental earnings such as over-time. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, experience, specific work geography, as well as internal equity and alignment with market data.As a member of the L&W team, you will be eligible for company sponsored benefits that include healthcare, dental, vision, paid vacation, a generous 401(k) plan, tuition assistance, and much more.\\*This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. # Qualifications**Education**Must have a high school diploma or equivalency.**Physical Requirements**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. If your position requires you to work in the field, production, and/or warehouse, it is mandatory that you use the approved Personal Protective Equipment.