Field Service Technician

Solaris Oilfield Infrastructure, LLC; Williston (ND); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Disability insurance

401(k) matching

Paid time off

Paid holidays

Career progression

Tuition reimbursement

Job summary

Solaris Oilfield Infrastructure, LLC is seeking a Field Service Technician to deliver service and customer support for Solaris equipment at oil and gas sites across the United States. You will travel daily to customer locations to provide in-field support, training, and maintenance to ensure reliable operation of our equipment.

You will serve as the primary field contact, perform inspections, respond to service requests, and document service activity for management review.

Qualifications

• Experience in Field Operations and rigging systems.
• Able to learn quickly and work independently.
• Able to work under pressure and in varying weather conditions.
• Desire to work in a team-oriented culture with sound independent judgment.
• Strong computer skills and knowledge of computer-based programs.
• Strong interpersonal communication skills; communicate with coworkers, managers, and customers.
• Conflicts resolution skills.
• Able to adapt to last minute changes and priorities.
• Provide detailed and complete reports and data efficiently.
• Electronic technician experience, 2 years preferred.
• Oilfield-related field service experience, 2 years preferred.
• Must be legally authorized to work in the U.S. without visa sponsorship.

Responsibilities

• Install, maintain, inspect, and repair all equipment and basic electronic control systems.
• Conduct onsite training for customers operating Solaris equipment and controls.
• Perform daily inspections of equipment and visit customers to ensure service quality.
• Respond quickly to service requests and troubleshoot/repair as required.
• Communicate estimated timelines for repairs to stakeholders.
• Perform preventative maintenance on a regular schedule.
• Log all services and report progress to management via Solaris reporting system.
• Utilize and store all equipment safely and properly.

Skills

Communication

Problem solving

Ownership mindset

Independent thinker

Adaptability

Team player

Job description

Job Description

About the Opportunity

The Field Service Technician is directly responsible for providing service and customer support for Solaris products and equipment deployed to oil and gas locations in the United States. Responsible for the daily service delivery and serve as the customer’s primary point of contact in the field. Requires daily travel to customer locations to provide onsite customer support, training, electrical and mechanical maintenance, routine inspection, and operational reporting to ensure successful operation of the equipment.

This position may be located within any of our current basins which may include Texas, New Mexico, Oklahoma, Louisiana, Pennsylvania, Utah, Wyoming or North Dakota. This list is not inclusive of all potential jobsite locations. Field Service Technicians may routinely be assigned to alternate locations for extended rotations up to 5 weeks.

Essential Functions

• Install, maintain, inspect, and repair all equipment and basic electronic control systems on Solaris equipment
• Conduct onsite training for customers operating Solaris equipment and controls
• Perform daily inspections of equipment, including daily visits with customers to ensure superior customer service
• Respond quickly to all service requests and efficiently troubleshoot and repair as required
• Communicate estimated timelines for repairs to those impacted
• Perform preventative maintenance on a regular schedule
• Log all services and report progress to management through Solaris automated operational reporting system
• Utilize and store all equipment safely and properly

Qualifications

Key Skills and Qualifications

• Exceptional communicator – direct and transparent, skilled problem-solver with proven success in building coalitions and avoiding conflicts
• Total ownership mentality – proactively identifies and removes obstacles across numerous ongoing tasks
• Independent thinker – provides original thoughts and constantly asking “how can we do this better”
• Innovative thinker – willingness to consider novel solutions and ability to adapt to change
• Desirable teammate – impeccable character, humility, and collaborative
• Relentless – aspires to contribute and achieve his/her full potential

Experience/Education

• Experience in Field Operations, rigging systems in/out and general maintenance
• Able to learn fast and work independently with a self-starter mentality
• Able to work under pressure and in varying weather conditions
• Desire to work in a team-oriented culture, with ability to exercise sound independent judgement to support the customer and the company
• Possesses strong computer skills and knowledge of computer-based programs
• Possesses strong interpersonal communication skills. Will be expected to communicate efficiently with co-workers, managers, and customers on a regular basis
• Possesses proficient conflict resolution skills
• Able to adapt to last minute changes and/or priorities of work assignments
• Capable of providing detailed and complete reports and data in an efficient manner
• Electronic technician, 2 years preferred
• Oilfield-related field service, 2 years preferred
• Must be legally authorized to work in the U.S. without requiring sponsorship for employment visa status

Additional Information

Our CREATORS Culture

At Solaris, we believe that staying true to our core beliefs improves our decision-making, productivity and is key to our individual and collective achievements. Combining your innovative thinking with our core values that encourage Communication, Recognition, Entrepreneurship, Accountability, Teamwork & Transparency, Ownership, Results and Safety, we become CREATORS.

• Competitive compensation packages
• Medical, Dental & Vision benefits
• Disability Insurance
• Company paid Life and AD&D insurance with supplemental offerings
• Company matching 401(k) retirement plan
• Paid time off, including 10 paid holidays
• Career Progression
• Tuition Reimbursement

Solaris is an Equal Opportunity Employer.

All your information will be kept confidential according to EEO guidelines.

Why Solaris

Join a company at the forefront of the energy infrastructure buildout powering data centers and industrial growth. We offer competitive compensation, benefits, and opportunities to grow alongside a high-performing team.