Field Service Technician

ISCO Industries, Inc.; West Jordan (UT); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Company truck

Cell phone

Job summary

ISCO Industries, Inc. is seeking a Field Technician who will travel across the United States to provide HDPE piping solutions via welding and fusion services. The role emphasizes hands‑on work, problem solving, and customer interaction on site with the support of a dedicated team.

You will contribute to safety, operate with on‑the‑job training, and may assist with fabrication or shipping when field work is not available. Travel is regular and essential to the position.

Qualifications

• Safety-sensitive position subject to drug and/or alcohol testing.
• High School Diploma or GED required plus valid driver’s license.
• ISCO/McElroy fusion training and testing offered as part of training.
• Proficiency with email and iPhone apps for job coordination.

Responsibilities

• Provide HDPE piping solutions to customers via plastic pipe welding and fusion services.
• Troubleshoot simple machine issues (hydraulic, mechanical, electrical) with support for productivity on site.
• Apply plastic welding principles to meet complex requirements.
• Communicate with customers on site and liaise with sales staff.
• Adhere to safety requirements on site and during training and travel.
• Provide on‑the‑job instruction and training to customers as needed.
• Assist with fabrication or shipping needs at local plant when field work is unavailable.
• Perform other related duties as assigned.

Skills

Customer service

Problem solving

Hands-on

Communication

Education

High School Diploma/GED

Tools

Email

iPhone apps

Job description

Do you love travel, hands‑on work and meeting new people? Our team of Field Technicians has a one‑of‑a‑kind role that values independent work, problem solving, customer assistance, and seeing a job through from start to finish. The ideal Field Technician will thrive in a variety of environments throughout the United States.

ISCO is a family‑owned and operated piping company with a strong focus on our team members' growth. We are looking for great people with a strong work ethic who love to work with their hands, but have the professional skills to be the face of ISCO on site.

Annual Pay Range: $70,000 – $90,000

In addition to a great pay scale, we offer a full benefits package with medical, dental, and vision insurance, along with an employer match on 401(k) contributions. You will also have a company truck and cell phone.

Essential Duties

• Provide HDPE piping solutions to customers via plastic pipe welding and fusion services
• Troubleshoot simple machine issues (hydraulic, mechanical, electrical) with help of extensive support team to maximize productivity while on job site
• Apply principles of plastic welding and experience to complex requirements
• Communicate with customer on job site and act as a liaison with sales person
• Adhere to safety requirements while on site, training, traveling, and fabricating in yards
• Continually increase skills and experience through training and on‑the‑job instruction
• Provide in‑person training and certification to customers
• Assist with fabrication and/or shipping needs at local plant when field work is not available
• Perform other related duties as assigned

Base Qualifications and Competencies

• Safety‑sensitve position subject to pre‑employment, pre‑job, and post‑incident drug and / or alcohol testing
• ISCO/McElroy fusion training and testing, manufacturers’ electro‑fusion certification, First Aid and MSHA safety training certifications are all offered as part of the training
• Facilitate knowledge and use of hand tools
• Ability to solve practical problems and interpret technical instructions in mathematical and diagram form
• Proficient with technology (will utilize email and iPhone apps heavily on the job)
• High School Diploma/GED and valid driver’s license required

Physical Demands

• Occasional lifting up to 50 pounds
• Frequent exertion of force up to 25 pounds to move objects
• Constant standing, stooping, crouching, reaching, climbing or balancing and walking required
• Must be able to pass a DOT physical

Work Environment

• Regular exposure to moving mechanical parts and outdoor weather conditions
• Frequent exposure to heat, not weather related
• Occasional exposure to humid conditions, heights, or below‑grade conditions, resulting in weather extremes
• Work environment exposes individual to loud noises from moving equipment and machines in a plant environment

Travel Required: Yes. Regular travel by car and flight and consistent overnight stays required often.

Equal Opportunity Employer

PROTECTED VETERANS / INDIVIDUALS WITH DISABILITIES. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Department of Labor notice.