Field Service Technician

ISCO Industries, Inc.; Hagerstown (MD); On-site; USD 68,000 - 86,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k employer match

Company truck and cell phone

Job summary

A family-owned piping company is seeking a Field Service Technician based in Hagerstown, Maryland. The role emphasizes hands-on work with HDPE piping solutions, requiring travel across various sites in the United States. Ideal candidates should have strong problem-solving skills and the ability to assist customers directly. The position offers a competitive annual salary between $68,000 and $86,000, along with a comprehensive benefits package including medical, dental, vision insurance, and a company truck.

Qualifications

• Safety-sensitive position with drug testing required.
• Knowledge of HDPE piping and experience in plastic welding.
• Ability to work in varied environments with physical demands.

Responsibilities

• Provide HDPE piping solutions via welding and fusion services.
• Troubleshoot hydraulic, mechanical, and electrical machine issues.
• Communicate with customers on site and act as a liaison.

Skills

Problem solving

Customer assistance

Hand tool proficiency

Technical interpretation

Proficient with technology

Education

High School Diploma/GED

Job description

Do you love travel, hands-on work and meeting new people? Our team of Field Service Technicians have a one-of-a-kind role that values independent work, problem solving, customer assistance, and seeing a job through from start to finish. The ideal Field Technician will thrive in a variety of environments throughout the United States.

ISCO is a family-owned and operated piping company with strong focus on our team members growth. We are looking for great people with a strong work ethic who love to work with their hands, but have the professional skills to be the face of ISCO on site.

Annual Pay Range: $68,000 - $86,000

In addition to a great pay scale, we offer a full benefits package with medical, dental, and vision insurance, along with an employer match on 401k contributions! You will also have a company truck and cell phone.

• Provide HDPE Piping solutions to customers via plastic pipe welding and fusion services
• Troubleshoot simple machine issues (hydraulic/mechanical/electrical) with help of extensive support team to maximize productivity while on job site
• Apply principals of plastic welding and experience to complex requirements
• Communicate with customer on job site and act as a liaison with sales person
• Adhere to safety requirements while on site, training, traveling, and fabricating in yards
• Continually increase skills and experience through training and on-the-job instruction
• Provide in-person training and certification to customers
• Assist with fabrication and/or shipping needs at local plant when field work is not available
• Perform other related duties as assigned

Base Qualifications and Competencies

• This is a safety-sensitive position and is subject to pre-employment, pre-job, and post-incident drug and/or alcohol testing
• ISCO/McElroy fusion training and testing, manufacturers' electro-fusion certification, First Aid and MSHA safety training certifications are all offered as part of the training.
• Facilitate knowledge and use of hand tools
• Ability to solve practical problems and interpret technical instructions in mathematical and diagram form
• Proficient with technology (will utilize email and iPhone apps heavily on the job)
• High School Diploma/GED and valid driver's license required

Physical Demands and Work Environment

• Physical Demands:
• Occasional lifting up to 50 pounds
• Frequent exertion of force up to 25 pounds to move objects
• Constant standing, stooping, crouching, reaching, climbing or balancing and walking are required
• Regular exposure to moving mechanical parts and outdoor weather conditions
• Frequent exposure to heat, not weather related
• Occasional exposure to humid conditions, heights, or below grade conditions, resulting in weather extremes
• Work environment exposes individual to loud noises from moving equipment and machines in a plant environment
• Must be able to pass a DOT physical

Travel Required

Yes. Regular travel by car and flight and consistent overnight stays required often.

For more information about this position and ISCO, please visit our YouTube page.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.