Field Service Technician

JetPay now NCR Payment Solutions; Van Cortlandtville (NY); On-site; USD 26,174 - 28,695; Full time

Benefits offered by this job

7 paid holidays

6 paid floating holidays

Paid vacation – up to 80 hours the first year

401(k) savings and retirement plan

Company provided business-use vehicle

Medical insurance available immediately

Job summary

JetPay now NCR Payment Solutions is looking for a Field Service Technician I to provide exceptional service in Van Cortlandtville. You will be responsible for installing, maintaining, and repairing electromechanical equipment within your assigned territory, ensuring effective service delivery. The ideal candidate will have a valid driver's license, basic electronic skills, and readiness for rotating shifts. Benefits include paid time off, retirement plans, and health insurance. Join us to contribute to our customer satisfaction and company goals.

Qualifications

• Local candidate to a specific geographic area.
• Authorized to work in the US.
• At least 18 years of age.
• Valid driver’s license and satisfactory driving record.
• Willingness to undertake prolonged travel and drive several hours per day.
• Availability for rotating and weekend shifts, including holidays.
• Capacity to carry and lift tools, parts, and equipment weighing up to 75 lbs without assistance.

Responsibilities

• Perform customer installation, maintenance, and service calls promptly.
• Service electromechanical equipment like self-checkout systems.
• Perform preventive maintenance work and system overhauls.

Skills

Proficiency with PC

Basic electronic skills

Familiarity with hardware and operating systems

Tools

A+, CompTIA, or N+ certifications

Job description

Position Summary

We are seeking a Field Service Technician I to provide best‑in‑class service to our customers. This role involves installation, maintenance, and troubleshooting of electromechanical equipment in an assigned territory.

Title

Field Service Technician I

Grade

6

Pay And Benefits

• Hourly Pay Range: $19.00 to $20.83, depending on location and experience levels.
• Overtime available at time and a half.
• Benefits:
  • 7 paid holidays and 6 paid floating holidays.
  • Paid vacation – up to 80 hours your first year.
  • 401(k) savings and retirement plan.
  • Company provided business‑use only vehicle.
  • Medical insurance available immediately.

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like self‑checkout systems within an assigned territory.
• Perform maintenance, repair, preventive maintenance work, and system overhauls.

Basic Qualifications

• Local candidate to a specific geographic area.
• Authorized to work in the US.
• At least 18 years of age.
• Valid driver’s license and satisfactory driving record.
• Proficiency with PC, basic electronic skills, and familiarity with hardware and operating systems.
• Ability to perform essential functions of the job with or without reasonable accommodation.
• Willingness to undertake prolonged travel and drive several hours per day.
• Availability for rotating and weekend shifts, including holidays.
• Capacity to carry and lift tools, parts, and equipment weighing up to 75 lbs without assistance, and up to 150 lbs with assistance.
• Ability to bend, squat, walk, stand, sit, reach, and manipulate objects of varying size repetitively.
• Willingness to be trained on and operate small‑scale scissor lifts in retail environments to service or replace networking equipment.

Preferred Qualifications

• Familiarity with large servers, mainframe computers, imaging software.
• A+, CompTIA, or N+ certifications.
• One or more years of related experience.

EEO Statement

Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.