Field Service Technician

BW Packaging Group; United States; Vor Ort; USD 48.000 - 62.000; Vollzeit

Benefits dieser Stelle

PPE provided

Laptop & phone supplied

Travel & per diem support

Tool reimbursement

Safety training

Zusammenfassung

BW Packaging is seeking a Senior Field Service Technician to install, commission, and service packaging equipment across North America. You’ll diagnose mechanical, electrical, pneumatic, and PLC issues, while training customer teams and supporting upgrades.

Expect up to 80% travel, hands-on work, and opportunities for growth with a leading packaging solutions provider. You will operate in a fast-paced field service role with a guaranteed 40-hour week plus overtime, comprehensive safety training,

Qualifikationen

• Associates or Bachelors degree in Electrical or Mechanical Engineering, Mechatronics, Industrial Automation or related field.
• Strong ability to read electrical, pneumatic and hydraulic schematics and troubleshoot wiring and I/O.
• Ability to travel up to 80% across North America and internationally.
• Experience commissioning and troubleshooting automated production or packaging equipment.

Aufgaben

• Install and commission new and upgraded equipment and run it to speed and quality targets.
• Diagnose and fix mechanical, electrical, pneumatic, hydraulic, and controls issues to restore lines quickly.
• Troubleshoot PLC logic and support customers remotely when possible.
• Train customer operators and maintenance teams until they can operate independently.
• Support trials, retrofits, and preventive maintenance; identify opportunities to improve reliability.

Kenntnisse

Mechanical & electrical

PLC/controls

Problem solving

Communication skills

Travel readiness

Ausbildung

AA/BA in Electrical or Mechanical Engineering or related field

Tools

Allen-Bradley Studio 5000

Siemens TIA Portal

Jobbeschreibung

About Us

BW Packaging is driving performance at the intersection of people, technology, and customer care. As part of the privately held Barry-Wehmiller family, we unite a global team of packaging experts with a clear purpose: People Who Care, Building Solutions that Perform. We take on our customers’ toughest challenges as our own — delivering both innovative and enduring solutions that set the standard for value and performance. Our strength comes from our people and the power of our brands — trusted names in packaging that are known worldwide for engineering excellence, application expertise, and lifetime commitment to customer success. Truly Human Leadership guides our belief that exceptional business results and profound respect for people together provide the foundation of enduring success. We are committed to forging lasting partnerships with our customers, earning their trust through integrity, expertise, and execution. With our full range of packaging solutions and long term partnership and service, we help customers achieve operational excellence today while building the future of packaging together.

About Us

BW Packaging is driving performance at the intersection of people, technology, and customer care. As part of the privately held Barry-Wehmiller family, we unite a global team of packaging experts with a clear purpose: People Who Care, Building Solutions that Perform. We take on our customers’ toughest challenges as our own — delivering both innovative and enduring solutions that set the standard for value and performance. Our strength comes from our people and the power of our brands — trusted names in packaging that are known worldwide for engineering excellence, application expertise, and lifetime commitment to customer success. Truly Human Leadership guides our belief that exceptional business results and profound respect for people together provide the foundation of enduring success. We are committed to forging lasting partnerships with our customers, earning their trust through integrity, expertise, and execution. With our full range of packaging solutions and long term partnership and service, we help customers achieve operational excellence today while building the future of packaging together.

Job Description

Location: Northeast

Deployment: [Regional / Systems / Hybrid]

Travel: Up to 80%, across North America and internationally. Regional deployments will be prioritized whenever possible.

Starting Pay: $35-45/hour depending on experience and location, with a guaranteed 40 hours every week plus overtime. Substantive compensation growth available with experience and performance.

Type: Full-time, non-exempt

BW Field Service Technicians Keep the World's Packaging Lines Running.

Why You’ll Like Working Here

• A guaranteed 40 hours of pay every week, plus overtime for long days and weekends on site
• Medical, dental, vision, PTO, starting on day one.
• 401(k) with company match and immediately vesting, company-paid life and disability insurance, paid parental leave, wellness and mental health resources and additional programs designed to support you and your family.
• Paid training on BW equipment and the chance to take on bigger, more complex work as your skills grow
• Work close to your customers, with chances to support projects across North America and around the globe
• Hands-on work with a wide range of equipment, including can seamers, fillers and cappers, form-fill-seal machines, baggers and flow wrappers, labelers, cartoners, case packers, palletizers, robotic cells, and fully integrated lines from our Perpetua automation and integration team, across dozens of industries
• Work that matters: your installs and fixes keep food, drinks, and medicine moving to store shelves
• Field service technical leads, engineers, controls specialists, and fellow techs are a call away when you need backup
• Leaders who listen, recognize great work, and care how you're doing, on the road and at home
• Field Service Technicians receive company-provided PPE and safety equipment, company-issued laptop and mobile phone, annual tool reimbursement, travel and per diem support while on assignment, branded apparel, and ongoing safety and technical training opportunities.

You’ll Do Well Here If You

• Love being the one who figures it out
• Stay calm and systematic when a line is down and the customer is present
• Get creative when the obvious fix doesn't work, and find a practical solution that holds up
• Take ownership of your assigned schedule, efficiently plan travel, complete all required documentation accurately and on time.
• Truly enjoy learning new machines and control platforms
• Build trust with customers fast and represent BW with pride

What You’ll Do

• Install and commission new and upgraded equipment, and run it until it hits speed and quality targets
• Diagnose and fix mechanical, electrical, pneumatic, hydraulic, and controls problems to get lines back up fast
• Troubleshoot and modify PLC logic, and support customers remotely by connecting online to their equipment
• Train customer operators and maintenance teams until they can run and maintain the equipment on their own
• Support trials, retrofits, changeovers, preventive maintenance, and equipment audits
• Act as BW’s trusted technical advisor at customer sites, delivering expert support while proactively identifying upgrade, maintenance, and service opportunities that improve equipment reliability and performance.
• Share what you learn through service reports, root-cause findings, and equipment updates that keep our manuals, drawings, and programs current
• Put safety first for yourself, your team, and the customer’s team

Senior Field Service Technicians also lead complex line commissioning and factory and site acceptance tests, direct site teams that include other OEMs and contractors, and mentor newer techs.

Ways you could be deployed:

• Regional: You’ll live in your region and be our go-to tech for customers nearby, handling installs, fixes, and support, with trips across North America and beyond when projects call for it.
• Systems: You’ll join large, complex line installations that run several weeks at a time, often with weekend layovers on site, anywhere in North America and around the world.
• Hybrid: You’ll help build the machine in a BW plant, then follow it to the customer’s site to install it, get it running, and train the team who will run it. You’ll know every machine inside and out before it ships.

Qualifications

• Strong skills in at least two of these areas, and the drive to build the third: mechanical (including hydraulics and pneumatics), electrical, and PLC/controls
• Associates or Bachelors degree in Electrical Engineering, Mechanical Engineering, Mechatronics, Industrial Automation, Engineering Technology or a related technical field. Or equivalent combination of military technical training, vendor certifications (such as Rockwell Automations or Siemens) with hands‑on experience commissioning, troubleshooting, and repairing automated production or packaging equipment.
• Ability to read electrical, pneumatic, and hydraulic schematics and to troubleshoot wiring and I/O
• A pragmatic approach to problem solving: systematic when tracing a fault, and creative when the manual doesn’t have the answer
• Strong communication skills for effective interaction with customers, team members and leadership. Ability to prepare detailed service reports and deliver operator & maintenance training.
• Valid driver’s license, and a passport or the ability to get one
• Authorization to work in the United States
• Ability to travel up to 80%, sometimes on short notice

For Senior Field Service Technician: 5+ years of field service or commissioning experience, expert-level skills in at least two of the core areas, and experience writing PLC logic and configuring HMIs, SCADA, VFDs, or servo systems.

Preferred Experience

• Can seamers, fillers and cappers, fill-seal or form-fill-seal machines, bag fillers, VFFS baggers or flow wrappers, labelers, cartoners, case and tray packers, palletizers, or depalletizers, whether from BW brands like Angelus, Hema, Hayssen, Thiele, Symach, Harland, or Fleetwood, or from any other manufacturer
• Field service or commissioning with an OEM, machine builder, or system integrator
• Food and beverage plant experience, including CIP and GMP
• OSHA 10 or 30 certification, or experience as a safety lead
• Allen‑Bradley Studio 5000 and Siemens TIA Portal
• HMI, SCADA, and machine vision (FactoryTalk, Wonderware, Cognex)
• VFDs, servo and motion control, and robotics (ABB, FANUC)
• Spanish or another second language

Backgrounds We Hire From

• Field service or commissioning technician
• Military electronics, avionics, aircraft, or maintenance technician
• Controls technician or controls engineer
• System integrator or conveyor controls technician
• Packaging or production line technician
• Industrial maintenance or electro‑mechanical technician

Work Environment

• Travel up to 80% across North America and internationally; deployments occasionally come on short notice and may include weekends or multi-week stays
• Work on customer production floors with noise, machine hazards, and plant PPE requirements
• Stand, climb, kneel, and crawl for much of the day, and lift up to 50 lb unassisted
• Full-time, non-exempt, with a guaranteed 40 hours of pay every week

At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

Company

BW Packaging