Field Service Technician

Harris & Bruno International; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision insurance

Life insurance

401k with employer match

PTO

Paid holidays

Per diem while traveling

Travel expenses paid

Job summary

Harris & Bruno International, an international manufacturer of printing press equipment and ancillaries, is seeking a Field Service Technician. You will start-up and commission equipment, train customers, troubleshoot on-site, and demonstrate capabilities to clients with a professional approach.

Expect substantial travel (up to 100% domestically and internationally) and remote coordination with headquarters.

Qualifications

• 3+ years field service experience on mechanical and electronic equipment.
• Printing press experience is a strong plus.
• Knowledge of inline/offline coaters and coating applications is a plus.
• Willingness to travel (up to 100%) and work remotely when required.
• Good communication skills and teamwork in a remote environment.

Responsibilities

• Start-up and commissioning of equipment on customer sites.
• Provide on-site training for customers.
• Troubleshooting and repairing mechanical and electrical issues on site.
• Demonstrate equipment capabilities to customers professionally.
• Travel domestically and internationally up to 100%.

Skills

Mechanical aptitude

PLC knowledge

Pneumatic systems

Industrial electronics

Troubleshooting

Customer communication

Self-motivated

Independent work

Travel readiness

Education

Technical degree or training

Printing press experience (advantage)

3+ years field service experience

Tools

Industrial automation

PLC (Programmable Logic Controllers)

Pneumatic systems

Industrial electronics

Job description

Harris & Bruno International, an international manufacturer of printing press equipment & ancillaries is looking for a Field Service Technician.

Responsible for the following for company products on printing presses:

• Start-up.
• Training.
• Troubleshooting.
• Demonstration of the capabilities of the equipment to the customer effectively at a professional level.
• Will travel domestically and internationally up to 100% of the time.

Technical Requirements:

• Strong mechanical aptitude.
• Familiarity with industrial automation, Programmable Logic Controls (PLC), pneumatic systems and industrial electronics.
• Strong ability to troubleshoot and fix mechanical and electrical problems on site.
• Familiarity with industrial machinery, power transmission and mechanical assemblies.
• Familiarity with printing process and/or printing machinery a strong plus.

Education and/or Experience:

• Minimum of 3 years of field service experience in both mechanical and electronic equipment or equivalent technical degree/training.
• Printing press experience a strong plus.
• Knowledge of inline tower coaters or offline coaters and coating applications a plus.
• Experience in a position that travels a plus.

A Successful Candidate Will Have the Following Traits:

• Good communication skills with customer and company headquarters with team work mentality.
• Self starter that is used to working remotely full time.
• Ability to work independently but also be part of the team and take direction.
• Ability to set and prioritize own schedule productively.
• Ability to travel.

PHYSICAL REQUIREMENTS:

• Standing/Walking: Must be able to stand and walk for extended periods (up to 8-10 hours per shift).
• Lifting/Carrying: Must be able to lift, carry, push, or pull materials and equipment weighing up to 50 pounds regularly, and occasionally and up to 25 pounds frequently.
• Manual Dexterity: Requires the use of hands and fingers to handle, feel, reach, and operate tools, measuring instruments, and computer controls.
• Vision Requirements: Must have close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus to inspect parts and read precision measuring instruments.
• Hearing and Communication: Must be able to hear machine sounds, alarms, and verbal instructions in a noisy environment.
• Postural Requirements: Must be able to bend, stoop, kneel, crouch, and occasionally climb or balance while loading materials or accessing machinery.
• Work Environment: Exposure to moving mechanical parts, metal shavings, noise, coolant, and shop odors. Personal protective equipment (PPE) such as safety glasses, hearing protection, and safety shoes are required.

BENEFITS PACKAGE INCLUDES:

• Medical
• Voluntary Vision
• Company provided life insurance with the option of additional voluntary life insurance
• 401k with employer match
• Robust PTO policy beginning with 3 weeks earned the first year
• Paid holidays
• Daily Per Diem while traveling
• All travel expeneses paid by company

About Harris & Bruno International:

H&B is a state-of-the-art manufacturing company headquartered in Roseville, CA with an established location in Germany and new location in Post Falls, Idaho with a brand-new facility. Since 1948 we have been building equipment for some of the largest names in printing, such as HP, Shutterfly, and Vistaprint. Although we are a small company, the equipment and machines we build go to every corner of the world. From the designing and engineering, fabrication, mechanical and electrical assembly, and final installation at the customers facility, we do it all.