Field Service Technician

Munters; United States; Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

401K

PTO

Holidays

Job summary

Munters Field Service Technicians travel to customer sites to safely repair, troubleshoot, and maintain commercial and industrial dehumidification equipment. This role requires the ability to work independently and strong diagnostic skills.

Preferred candidates have HVAC expertise, EPA/608/CFC credentials, and the capacity to handle multiple priorities while delivering excellent customer service. The position is remote-based within the United States, with extensive travel expected.

Qualifications

• HS Diploma or Equivalent; HVAC school or equivalent is preferred.
• Experience in commercial/industrial HVAC strongly valued.
• Ability to travel extensively (80%) and obtain CFC certification.

Responsibilities

• Travel to customer sites to perform service and support.
• Diagnose and repair malfunctions on HVAC equipment.
• Provide customer training on Munters equipment.
• Submit detailed field service reports with technical feedback.
• Interact professionally with customers and promote service.
• Support sales and service on company equipment.

Skills

Travel 80%

Diagnostics

Communication

Self-motivated

Education

HS Diploma or Equivalent

HVAC school or equivalent

Tools

Microsoft Office

PLC programming

Job description

Compensation Range:

39.19

Company : Munters

Location : REMOTE TX

Level/Salary Range: $30.14 - $39.16

About Us: Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission-critical. Climate control systems often account for a large percentage of the energy consumption in many of our customers’operations. With an optimal climate system, we can help them to more efficiently use energy or waterresources, and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters’ business strategy and value creation.We pride ourselves on fostering a dynamic and inclusive work environment where our employees are valued members of the team and are given meaningful projects to work on.

Position Overview/Summary:

Our Field Service Technicians travel to customer sites to safely repair, troubleshoot, and maintain commercial and industrial dehumidification equipment. This position requires the ability to work independently, and candidates should have strong diagnostic and troubleshooting skills.

Essential Functions and Responsibilities:

• Travel to customer sites to perform service and customer support.
• Diagnose and correct malfunctions on all equipment.
• Provide customer training on standard Munters equipment.
• Provide technical feedback on equipment by submitting detailed field service reports.
• Communicate professionally with customers in a service-orientated manner both in person, writing and proper phone skills.
• Promote sales and service on company equipment.

Preferred Experience and Skills:

• Ability to work under pressure
• Easy to work on team efforts
• Results orientated
• Self-motivated
• Must be Honest and have integrity
• Ability to Self-Manage
• Strong Social awareness
• Strong Relationship skills
• Responsible for their own Decision making
• Able to independently flex between competing priorities to keep improvement activities moving.
• Curious, life learner.
• Computer aptitude; Proficiency in Microsoft Office.
• HVAC/R WITH COMMERCIAL/INDUSTRIAL
• Technical skills or trade school
• EPA Universal/608
• CFC License

Required Experience and Qualifications:

• HS Diploma or Equivalent
• HVAC school or equivalent
• English Language primary.
• 3-5 years’ experience in the commercial or industrial HVAC industry and/or a combination of work experience and the successful completion of HVAC/R vocational school
• Ability to travel extensively 80% and ability to travel via plane.
• Able to obtain a CFC Certification within 90days of hire.
• Experience with HVAC/Refrigeration systems and components
• PLC (Programmable Logical Controls) highly preferred
• Strong Written and verbal communication skills needed.
• Basic knowledge of electrical schematics

Physical Demands:

• Heavy Work: Exerting up to 75 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
• Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data, viewing computer terminals, expansive reading, etc.
• Ability to lift to 55lbs using proper lift techniques.
• Ability to stand long periods of time on your feet up to 8hrs a day.

Benefits:

• Medical
• Dental
• 401K
• PTO
• Holidays

We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

All offers are contingent on a pre-employment drug test and background check.