Field Service Technician

Integrated Power Services; Town of Texas, San Marcos (WI, TX); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a dynamic team as a Field Service Technician, where every day brings new challenges and opportunities. You'll be at the forefront of electrical systems maintenance, providing exceptional service to clients while utilizing cutting-edge tools. This role offers the chance to travel, work independently, and collaborate with talented technicians in a supportive environment. If you're passionate about safety and customer satisfaction, this is the perfect opportunity for you to thrive and make a real impact in the industry.

Benefits

Paid Time Off (PTO)

401k with Employer Match

Bonus Incentives

Tuition Reimbursement

Medical, Dental, and Vision plans

Employee Assistance Program (EAP)

Qualifications

• 5+ years of experience in electrical systems and troubleshooting.
• NETA Certification (III or IV) highly preferred.

Responsibilities

• Inspect and test electrical systems up to 500kV.
• Conduct transformer tests and troubleshoot automatic transfer switches.

Skills

Troubleshooting

Customer Service

Electrical Systems Testing

Communication Skills

Education

High School Diploma

Associate Degree in Electrical Power

Tools

Doble Testing Equipment

Power Metering Tools

Relay Calibration Tools

Job description

Description

Are you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Field Service Technician to join our team. In this role, no day will be the same. You'll troubleshoot, repair, and maintain equipment while delivering top-notch service to our customers. You'll work alongside some of the best technicians in the industry, utilizing the latest technology tools and equipment. If you're passionate about your work, have a strong work ethic, and enjoy working independently, IPS is the place for you. Apply now and start your adventure with us!

Responsibilities & Expectations:

• Inspect, test, troubleshoot, perform start-up, and collect data on low, medium, and high voltage (to 500kV) electrical systems, including relay calibration and power metering.
• Conduct instrument transformer tests.
• Perform power transformer testing (Doble, TTR, Insulation Resistance, etc.).
• Test both electro-mechanical and solid state relays.
• Carry out cable testing (Tan Delta, Power Factor, VLF, DC Hipot).
• Troubleshoot automatic transfer switches.
• Test low, medium, and high voltage switchgear and circuit breakers.
• Rotate emergency on-call duty and respond to customer emergencies promptly.
• Maintain strong verbal and written communication skills.
• Hold a valid Driver's License with an acceptable driving record.
• Travel locally and overnight as required.
• Work flexible hours, including overtime and weekends, and be on call.
• Work safely alone and as part of a team, adhering closely to electrical safety procedures.
• Contribute to a strong team environment by assisting teammates in achieving mutual goals.

Qualifications and Competencies:

• High school diploma or equivalent required.
• Associate degree from an accredited 2-year technical college in Electrical Power or similar experience/training from the military preferred.
• At least 5 years of relevant experience.
• NETA Certification (III or IV) highly preferred or equivalent skills/experience to attain NETA Certification.
• OSHA 30-hour, MSHA, NFPA 70-E, CPR/First Aid/BBP/AED training preferred.

Physical Requirements:

• Ability to lift, push, pull, and carry items up to 75 lbs.
• Pass a fit-for-duty physical exam.
• Ability to stand, stoop, kneel, and bend for prolonged periods.
• Perform manual labor for up to 12+ hours/day.
• Good hearing and field of vision.
• Work in demanding physical and weather conditions.

Ideal Candidate Traits:

Lead with integrity and prioritize safety. Value teamwork and accountability. Focus on customer satisfaction. Demonstrate entrepreneurial spirit. Communicate effectively. Stay curious and eager to learn.

Who We Are:

At IPS, we're dedicated to empowering our team to make a meaningful impact. As a leading service provider in electromechanical and power management solutions, we serve over 30,000 critical infrastructure locations across North America and the UK, helping clients avoid costly downtime and ensure operational reliability.

Benefits:

• Paid Time Off (PTO)
• 401k with Employer Match
• Bonus Incentives
• Tuition Reimbursement
• Medical, Dental, and Vision plans
• Employee Assistance Program (EAP)
• And more!

We are an equal opportunity employer. Employment is contingent upon successful background and driving record checks, as well as a pre-employment drug screen, to maintain a safe, drug-free workplace.