Field Service Technician

Insight Global; Tigard (OR); On-site; USD 50,000 - 65,000; Full time

Job summary

Insight Global is seeking a technically skilled installer with strong troubleshooting and communication abilities. The role involves hardware installation across various sites and requires traveling up to 70% of the time.

You will work with hand tools, diagnostic equipment, and CRM systems to service diverse clients. The ideal candidate has experience in computer systems or related tech fields, can work independently or with a team, and maintains high attention to detail while supporting

Qualifications

• 1-2 years of experience in hardware installation, electronics, automotive technology, computer systems, or a related technical field.
• Basic understanding of computer hardware, networking, and troubleshooting principles.
• Experience using hand tools, diagnostic equipment, and technical documentation.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent communication and organizational skills.

Responsibilities

• Install and configure hardware systems.
• Troubleshoot and resolve hardware/software issues.
• Collaborate with cross-functional teams and external customers.
• Document installations and processes clearly.
• Coordinate with stakeholders across departments to ensure smooth delivery.

Skills

Hardware installation

Networking basics

Troubleshooting

Communication

Teamwork

CRM experience

Office suite

Tools

Salesforce

Microsoft Office

Google Workspace

Job description

Job Description

The individual in this role will be exceptionally motivated, energetic, customer-focused and eager to grow. The ideal candidate for this position will have an aptitude for computer hardware and technology in general also some mechanical skills. Strong troubleshooting skills are a must in this position. The successful candidate will be a hard worker with high attention to detail, and outstanding communication skills.

This role requires travel up to 70% of the time.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Position Responsibilities:

• 1-2 years of experience in hardware installation, electronics, automotive technology, computer systems, or a related technical field.

• Basic understanding of computer hardware, networking, and troubleshooting principles.

• Experience using hand tools, diagnostic equipment, and technical documentation.

• Strong problem-solving skills and attention to detail.

• Ability to work independently and as part of a team in a fast-paced environment.

• Excellent communication and organizational skills.

• Provide your feedback on BizChat. Qualification:

Knowledge of basic tools, principles, and procedures required for installing computer systems in heavy-duty vehicles preferred.

Solid track record of high-quality electronics installations.

A high degree of personal motivation, initiative, and flexibility.

Experience with troubleshooting computer hardware and software.

Proven ability to work well with a team.

Experience working and communicating effectively with many different stakeholders, including peers, other departments, and external customers.

Ideally you will have:

• Exceptional verbal and written communication skills.
• Tech Savvy.
• Creative problem solver.
• Able to learn quickly, multitask, and manage your time efficiently.
• Experience with CRM software, Ideally Salesforce.
• Experience with Microsoft and Google Office Suites.
• Demonstrated ability to roll up sleeves and work with team members in a hands-on capacity.
• Highest standards of accuracy and precision; highly organized.