Field Service Technician

Arrow International, Inc.; St. Louis (MO); On-site; USD 40,000 - 60,000; Full time

Job summary

Arrow International, Inc. is seeking a Field Service Technician to maintain and service electronic Bingo equipment across Kentucky and Indiana. This full-time position requires flexibility in hours, a strong background in electronics, and excellent customer service skills. Ideal candidates will be self-motivated and comfortable with travel as necessary.

Qualifications

• Must possess basic electronics and PC knowledge.
• High school diploma or GED is required.
• Ability to lift up to 50lbs.

Responsibilities

• Maintain and service electronic Bingo equipment.
• Repair and refurbish electronic gaming devices.
• Provide customer service through on-site visits.

Skills

Basic electronics

PC knowledge

Networking knowledge

Customer service

Education

High school diploma / GED equivalent

Job description

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Description

Field Service Technician

Location: Jeffersonville, IN.

Atlantic Bingo Supply is a leader in the multi-billion dollar charitable gaming industry. We distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues.

Position Summary

As a Field Service Technician, you will maintain and service electronic Bingo equipment including handheld electronic gaming units, resolve technical issues, ensure 100% customer satisfaction, and assist other Field Service Technicians as necessary. You will service customers in Kentucky and Indiana. Your typical day will begin mid-morning and end in the early evening hours. However, you must have the flexibility to work outside of these hours.

Primary Roles And Responsibilities

• Repair/Maintenance of electronic gaming devices and other Bingo equipment.
• Equipment installation, light mechanical refurbishing, maintain preventative maintenance schedules.
• Customer service via on-site visits and telephone support.
• Assisting in tech sales as needed.
  
  

Requirements

Requirements, Experience and Education

• High school diploma / GED equivalent.
• Basic electronics, PC knowledge, and networking knowledge.
• Microsoft applications and Windows knowledge.
  
  

Physical Requirements

• Ability to lift up to 50lbs.
  
  

Other Skills/Abilities

• Must be self-motivated, self-sufficient, and able to follow directions.
• Must be able to work into the early evening hours and weekends as needed.
• Service locations are located throughout Kentucky/Indiana. You must be open to driving distances and periodic overnight stays. Be a Road Warrior!!
• A company vehicle is provided. A good driving record must be maintained.
• Be safety oriented.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Manufacturing

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