Field Service Technician

Georg Fischer Ltd.; Shawnee (OK); On-site; USD 65,000 - 95,000; Full time

Job summary

A global leader in piping solutions is seeking a Field Service Technician based in Shawnee, Oklahoma. The candidate will handle processor calibrations, on-site inspections, and customer training sessions while managing relationships with clients and sales teams. This role involves significant domestic travel and requires over 7 years of experience in skilled trades or installation of plastic piping systems. Applicants must possess excellent communication skills and a professional demeanor to represent the company effectively.

Qualifications

• Experience in skilled trades or installation of plastic piping systems.
• Team leadership or management experience is a plus.
• Familiarity with Microsoft Office.
• Ability to present professionally in various settings.

Responsibilities

• Perform GF processor calibrations and minor repairs on-site.
• Schedule and track training sessions.
• Maintain customer relationships as established.
• Monitor competitive activity and report findings.
• Maintains and enhances customer relationships as established by Regional Sales Managers and other GF Personnel.
• Proactively seeks additional sales opportunities while on the job site.
• Coordinates activities with Sales Channel representatives (agents, systems integrators, etc).
• Works closely with associates on the sales team covering the site where training will be conducted.
• Completes work accurately and on time; manages travel in a cost-effective manner.

Skills

Professional presentation skills

Verbal and written communication

Team leadership or management

Knowledge of Company products

Microsoft Office

Education

7+ years in skilled trades or plastic piping systems

Tools

Microsoft Office

Job description

Field Service Technician page is loaded## Field Service Technicianlocations: Shawnee, Oklahomatime type: Full timeposted on: Posted 7 Days Agojob requisition id: JR08826At GF, we see our company as a forward-thinking leader in our field. Since 1802, we have been embracing innovations and sustainable solutions of the highest quality that add value to people’s lives around the globe.Join us to be part of a forward-thinking, people-centered company where your ideas and contributions truly matter.This is your opportunity to make a real impact in a collaborative, international environment.**Essential Duties & Responsibilities:*** Works closely with Regional Sales, Product Managers, and Training Coordinator to ensure all service requests are obtained and properly completed.* Performs GF processor calibrations, and minor repairs on-site* Inspects GF tools on-site to verify they are still functioning as intended* Schedules, delivers and tracks contractor, distributor and end user training sessions consistent with established Georg Fischer Piping Systems protocols ensuring all participants are tested and credentialed.* Prepares monthly reports outlining the completed training sessions and works with Training Administrator to organize and maintain logs of personnel trained.* Maintains and enhances customer relationships as established by Regional Sales Managers and other GF Personnel* Proactively seeks additional sales opportunities while on the job site* Works with Product Managers to optimize training programs* Monitors competitive activity and report finding to RSD and affected Product Manager* Recommends product enhancements or changes based upon market feedback and increase sales potential* Coordinates activities with Sales Channel representatives (agents, systems integrators, etc)* Works closely with associates on the sales team covering the site where training will be conducted* Completes work accurately and on time manage travel in a cost-effective manner* Other duties as assigned.## *Required Skills/Abilities:** Performs all operations according to prescribed safety principles.* Ability to work with and preserve confidential information.* Acts as Company representative at other company locations, or at other companies.* Presents a professional appearance as well as presents a professional attitude with customers, distributors, vendors and other company personnel.* Presents professional communication skills – verbal, written, e-mails.## *Education and Experience:** 7+ years of experience in skilled trades, or training associated with the installation of plastic piping systems (Solvent welding, and fusion jointing).* Team leadership or management experience a plus* Professional presentation skills in varied settings (classroom, construction trailer, hands-on)* Proficient verbal and written communication skills required, multiple languages a plus.* Proficient personal computer skills; familiar with Microsoft Office a plus.* Passing of Company post-employment physical as well as controlled substance testing and background and security checks, as required.* In-depth knowledge of Company products and services offered, preferred## *Working Conditions / Physical Requirements:** Remote position.* Up to 75% of domestic travel required.Contact person:Please submit your application via the ‘Apply’ button.