Field Service Technician

Wits Solutions Inc.; San Francisco (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

Wits Solutions Inc. is seeking a dedicated individual for hardware installation and maintenance roles in San Francisco, California. The ideal candidate must possess a strong commitment to customer service and have experience with PC support.

Responsibilities include installations, diagnostics, and ensuring satisfactory service interaction. Candidates must be able to lift over 25 pounds and have a valid driver's license. This role may require travel and flexible hours.

Qualifications

• 1-2 years of PC or desktop support experience preferred.

Responsibilities

• Install hardware, conduct diagnostics, perform maintenance and repairs.
• Ensure customer satisfaction while handling installations and repairs.
• Transport parts and tools; physically capable of lifting over 25 pounds.

Skills

Customer interaction

Problem-solving

Interpersonal skills

Education

High school diploma or GED

Job description

WITS Solutions Inc, headquartered Ashburn, VA, is a fast growing, premium IT Services and staffing solutions company, focused on partnering with our clients to improve their productivity and operational efficiency.

Job Description

Responsible for performing installation of hardware, hardware diagnostics, maintenance, and repairs, including multi-vendor maintenance with customer satisfaction and asset management as additional areas of responsibility: requires customer interaction while performing repairs, installations, etc.; requires ability to work nights, weekends, overtime, flex shifts; requires a willingness to travel, excellent interpersonal and relationship skills, and an innovative approach to problem-solving.

A commitment to quality and customer service also required.

Resource must have a valid driver’s license and dependable transportation. Loading and unloading of parts, tools and equipment required. Bending, stooping, walking, and lifting in excess of 25 pounds required.

Qualifications

A high school diploma or GED is required at a minimum.

Preferably 1-2 years pc or desktop support experience.

Additional Information

All your information will be kept confidential according to EEO guidelines.