Field Service Technician

Qnergy Inc; San Antonio (TX); On-site; USD 50,000 - 80,000; Full time

Job summary

Qnergy Inc. is seeking a Field Service Technician to install, test, troubleshoot, and maintain Instrument Air systems across Texas. The role combines on-site service with remote support and requires strong mechanical and electrical knowledge.

You will train customers, document processes, and communicate field issues to engineering. Travel, on-call hours, and physical tasks are part of the job; safety and clear communication are essential.

Qualifications

• Technical diploma required; field experience valued.
• 1+ year of field experience in related settings.
• Safety certifications are advantageous.

Responsibilities

• Create a positive customer experience at customer sites throughout Texas.
• Install, test, troubleshoot, and maintain Qnergy’s Instrument Air products and remote power generation.
• Provide remote field support and perform system and component testing.
• Write product and process documentation, and lead training sessions.
• Communicate manufacturing and engineering issues discovered in the field.
• Work with a cross-functional team to find solutions.

Skills

Field service

Troubleshooting

Reading drawings

Safety practices

Communication

Training leadership

Multitasking

Customer training

Documentation

Self-directed

Education

Technical Diploma in an engineering discipline

1+ year of field experience

Job description

Description

Job Summary

The Field Service Technician installs, tests, troubleshoots, and maintains Qnergy systems. These include Instrument Air products and remote power generation equipment. The technician provides on-site and remote technical support. This role also supports system assembly, testing, documentation, and customer training. The technician communicates field issues and helps cross-functional teams develop solutions.

Responsibilities:

• Create a positive customer experience at customer sites throughout Texas.
• Install, test, troubleshoot, and maintain Qnergy’s Instrument Air products and remote power generation.
• Provide remote field support and perform system and component testing.
• Write product and process documentation, and lead training sessions.
• Communicate manufacturing and engineering issues discovered in the field.
• Work with a cross-functional team to find solutions.

Requirements

Education & Experience:

• Technical Diploma in an engineering discipline (i.e., Electrical, Electronics, Instrumentation, Mechanical, etc.) preferred.
• Safety certifications (e.g., First Aid, Safety) are advantageous.
• 1+ year of field experience.

Skills & Abilities:

• Knowledge of and hands-on experience implementing safe practices.
• Ability to read and understand mechanical drawings and other documents.
• Exceptional mechanical skills and experience with mechanical and electrical systems.
• Effective written and verbal communication skills and excellent record-keeping.
• Self-directed, highly motivated, and disciplined.
• Ability to lead and direct customer training.
• Must be organized and able to multitask in a changing environment without supervision.
• Must have a professional presence, both online and in-person.
• Must speak and hear clearly, both in-person and by telephone.

Work Environment:

• Will be part of an on-call rotation requiring availability during non-standard hours.
• Extensive travel on short notice for extended time periods, including weekends and holidays.
• Outdoor exposure to varying PA weather conditions, including hot, cold, wet, and arid conditions.
• Work may be performed in areas where noise levels are elevated.
• Regularly required to perform a wide variety of physical tasks. May require lifting up to 80 pounds.
• Regular use of computers is required.
• Requires being present in the office or at the job site.