Field Service Technician

Hitachi Automotive Systems Americas, Inc.; Salt Lake City (UT); On-site; USD 55,000 - 85,000; Full time

Job summary

Hitachi Global Air Power US, LLC is seeking a Field Service Technician in the Salt Lake City area to provide maintenance and technical support for Sullair products at customer sites. You will diagnose, install, and repair rotary products, travel to field locations, and generate detailed service reports to document visits and actions taken.

The role requires experience with air compressor systems, strong communication, and the ability to work independently or as part of a team.

Qualifications

• 2-3 years of air compressor commissioning and maintenance experience.
• Experience with rotary screw oil-free compressors is a plus.
• Strong verbal and written communication skills.
• Ability to engage with all organizational levels and communicate clearly.
• Proficient with Microsoft Office and reading schematics.

Responsibilities

• Perform service on Sullair rotary products at customer sites without supervision.
• Travel to field sites for troubleshooting and service of Sullair products.
• Submit service reports and logs; document actions taken.
• Follow safety policies and quality standards.
• Communicate field feedback to management; drive issues to closure.
• Support training for customers, distributors, and employees.

Skills

Troubleshooting

Communication skills

Schematics reading

Independent worker

Education

High School Diploma or equivalent

Associate's degree a plus

Technical Trade School a plus

Tools

Microsoft Office

Job description

Location: (SUL) Salt Lake City, UT

Job ID: R0110001

Date Posted: 2025-10-28

Company Name: HITACHI GLOBAL AIR POWER US, LLC

Profession (Job Category): Engineering & Science

Job Schedule: Full time

Remote: No

Job title

Field Service Technician

Location

West Valley City, UT

Summary of the position

Provides maintenance and technical support for Sullair products at customer field locations. Considered an expert on all Sullair rotary products and accessories. Must have broad knowledge and experience on competitive rotary products. Installs new products or enhances existing ones; may provide training and best practices for on-site customer personnel. Identifies and troubleshoots all possible malfunctions and conducts or schedules repairs. Prepare detailed service reports to document service visits, issues and troubleshooting actions. Logs and tracks maintenance activities. Work with various departments at Sullair to address concerns from the field to drive issues to a timely closure. Document service visits and generate reports with action items. Support Sullair Training Department for customers, distributors, and employees. This position will report directly to the Field Service Manager.

Duties and responsibilities

• Performs any needed service on all Sullair rotary products without supervision
• Travel to field jobsites for troubleshooting, and service of Sullair and competitive rotary products
• Follow standard work for pre and post service preparation (submit expense reports, prepare service reports, make travel arrangements, complete timecards)
• On call as scheduled for afterhours customer support
• Follow all Environmental Health and Safety policies and procedures
• Communicate distributor feedback to Sullair management as Voice of Customer
• Drive field concerns to closure in a timely manner
• Support goal of service within the Service Department of 95%

Education

• High School Diploma or equivalent (Related industry experience may be considered in lieu of education requirements)
• Associate's degree a plus
• Technical Trade School a plus

Training Requirements

Sullair "Certified Technician" Online Oil Flooded Basics Stationary Controllers Introduction to Control System Oil Sampling Introduction to electrical basics In Person Oil Flooded stationary Electrical fundamentals Sullair Online Piping / instrumentation diagrams Introduction to VSD Communication and sequencing In Person Microprocessor and controls Variable speed drives Refrigeration / EPA certified Compressed air challenge - Level 1 Professional experience:

Professional experience

Professional experience: 2-3 years of air compressor commissioning and maintenance experience Experience with rotary screw Oil Free Compressors a plus Demonstrated success in technical aptitudes of compressed air systems Experience with industrial product manufacturing and processes Strong verbal and written communication skills Must be able to engage and communicate effectively with all levels of the organization Strong grasp of Microsoft office required Ability to read and understand schematics Ability to work independently or on a team

Key behaviors

• On time to all meetings / appointments / and scheduled engagements
• Disciplined and reliable work habits
• Dedicated to completion of responsibilities and work safety
• Willing to accept responsibilities within a team environment

Additional Information

Direct reports: N/A The successful candidate is responsible for complying with Hitachi's Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace. This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.

Sullair is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.

Company Culture

Hitachi brings together the world's greatest minds to help breathe life into new possibilities - and drive innovation for a better future. That's why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world's biggest challenges. Our people love technology - and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there's no challenge too great for our pioneers. And there's no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

E-mail us for data privacy inquiries or technical support.