Advanced Technician

Hitachi Automotive Systems Americas, Inc.; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

Hitachi Global Air Power US, LLC is seeking an Advanced Technician to perform field service on Sullair rotary products and accessories, including training of technicians and on-site installations. The role requires travel to field locations and detailed reporting of service activities.

Qualifications include 4–6 years’ experience in air compressor commissioning, strong communication skills, and the ability to read schematics. Remote-friendly role with emphasis on safety and customer satisfaction.

Qualifications

• 4–6 years of air compressor commissioning and maintenance experience.
• Experience with multiple brands of rotary screw and oil-free compressors.
• Strong verbal and written communication skills; able to engage with all levels of the organization.
• Ability to read and understand schematics.
• Must be able to lift up to 50 lbs and work in industrial environments.

Responsibilities

• Perform service on compressed air products, excluding centrifugal technology.
• Train technicians on rotary products and accessories.
• Travel to field sites for troubleshooting and servicing Sullair and competitor products.
• Prepare detailed service reports and logs for maintenance activities.
• Support training and knowledge sharing with customers and distributors.

Skills

Technical aptitude

English fluency

Communication skills

Schematics reading

Education

High School Diploma or equivalent

Technical trade or associate degree a plus

Tools

Microsoft Office

Job description

Location: Remote - United States
Job ID: R0134794
Date Posted: 2026-06-18
Company Name: HITACHI GLOBAL AIR POWER US, LLC
Profession (Job Category): Engineering & Science
Job Schedule: Full time
Remote: Yes
Job Description: Job title: Advanced Technician
Location: Remote in Charleston, WV
Reports to: Field Service Manager

The Company: Hitachi Global Air Power
At Hitachi Air Centers (HACs), our mission is simple: provide exceptional service and support to the customers who rely on us every day.
Our team is dedicated to helping customers maximize productivity, improve reliability, and keep their operations running efficiently.
Through expert service, technical knowledge, parts support, and customized compressed air solutions, we serve as trusted partners to businesses across a wide range of industries.
What sets us apart is our commitment to customer relationships.
We don't just support equipment—we support the people and businesses that depend on it.
Our teams work closely with customers to understand their unique needs, solve challenges, and deliver responsive, reliable service when it matters most.
At Hitachi Global Air Power, you'll join a team of passionate professionals who are focused on delivering value, building lasting partnerships, and creating an outstanding customer experience.
Every role contributes to our shared goal of helping our customers succeed.
Join us and be part of a team that makes a difference every day through service, expertise, and a commitment to excellence.

Summary of the position:

Considered an expert on all Sullair rotary/oil free products and accessories (except for centrifugal technology).
Considered an expert on competitive rotary/oil free products, vacuum, scroll and other technologies.
Must have the ability, skills, and temperament to train other technicians on Sullair rotary products and accessories.
Provides maintenance and technical support for Sullair products at customer field locations.
Installs new products or enhances existing ones and may provide training and best practices for on-site customer personnel.
Identifies and troubleshoots all possible malfunctions and conducts or schedules repairs.
Prepare detailed service reports to document service visits, issues, and troubleshooting actions.
Logs and tracks maintenance activities.
Work with various departments at Hitachi Global Air Power to address concerns from the field to drive issues to a timely closure.
Document service visits and generate reports with action items.
Support the Sullair Training Department for customers, distributors, and employees.
This position will report directly to the Field Service Manager.

Duties and responsibilities:

Performs any needed service on all compressed air products, regardless of brand, except for centrifugal technology
Train other technicians on all rotary products and accessories
Travel to field jobsites for troubleshooting, and service of Sullair and competitive rotary products
Follow standard work for pre and post service preparation (submit expense reports, prepare service reports, make travel arrangements, complete timecards)
On call as scheduled for after-hours customer support
Follow all Environmental Health and Safety policies and procedures
Communicate distributor feedback to Sullair management as Voice of Customer
Drive field concerns to closure in a timely manner
Support goal of service within the Service Department of 95%
Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image to customers
Perform all duties in accordance with company standards, while always striving to understand the needs and expectations of the customer
Dedicated to completion of responsibilities
Must be fluent in English and have a valid driver's license.
Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years
Must be able to lift to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling
Employees will use company provided equipment and will be required to travel to attend company provided training
Employees are required to have their own tools to perform their job duties
Operate a company vehicle safely and in compliance with all traffic laws and HGAP policies

Education:

High School Diploma or equivalent (Related industry experience may be considered in lieu of education requirements)
Associate degree a plus
Technical Trade School a plus

Training Requirements

The following training must be completed within 6-9 months of the hire date to satisfy the Advanced Technician tier within the HAC Technician Advancement Program.
Sullair - “Certified Technician” Online Oil Flooded Basics Stationary Controllers Introduction to Control System Oil Sampling Introduction to electrical basics In Person Oil Flooded stationary Electrical fundamentals
Sullair – “Certified Senior Technician” Online Piping / instrumentation diagrams Introduction to VSD Communication and sequencing Intro to Oil Free DS/DSP SRL In Person Microprocessor and controls Variable speed drives Oil Free stationary Refrigeration / EPA certified Compressed air challenge – Level 1

Professional experience:

4-6 years of air compressor commissioning and maintenance experience
Experience with multiple brands of rotary screw and oil free compressors and accessories
Demonstrated success in technical aptitudes of compressed air systems
Experience with industrial product manufacturing and processes
Strong verbal and written communication skills
Must be able to engage and communicate effectively with all levels of the organization
Strong grasp of Microsoft office required
Ability to read and understand schematics
Ability to work independently or on a team

Key behaviors:

On time for all meetings/appointments/and scheduled engagements
Disciplined and reliable work habits
Dedicated to completion of responsibilities and work safety
Willing to accept responsibilities within a team environment

Direct reports:

N/A

The successful candidate is responsible for complying with Hitachi’s Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace. This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.

Hitachi Global Air Power is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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