Field Service Technician

Blue-Line-Solutions-; Richmond (VA); Hybrid; USD 34,000 - 41,000; Full time

Job summary

Blue Line Solutions, LLC is seeking a dependable Field Service Technician. The role involves installing, servicing, and maintaining enforcement hardware at customer sites nationwide, with frequent overnight travel. You will work both in the field and with in-house teams to ensure optimal performance of traffic safety solutions.

The position requires a high school diploma or equivalent, 2+ years in electronics or field service, and a valid U.S. driver’s license.

Qualifications

• 2+ years of experience in electronics, mechanical assembly, or field service.
• Valid U.S. driver’s license with clean driving record.
• Comfortable using small hand tools, power tools, ladders, and testing equipment.
• Experience with basic networking and hardware configuration is a plus.

Responsibilities

• Install and service public safety enforcement systems including cameras and wiring.
• Perform on-site repairs, preventive maintenance, and troubleshooting.
• Use test equipment and schematics to diagnose malfunctions and correct issues.
• Assemble wiring/components following prints and safety standards.
• Maintain inventory of parts, tools, and equipment.
• Complete documentation and reports for service visits.

Skills

Electrical and mechanical assembly

Field troubleshooting and diagnostics

Wiring and schematic interpretation

Equipment handling and safety

Attention to detail and time mgmt

Communication and reporting

Travel readiness

Education

High school diploma or equivalent

Technical training or trade certification

Tools

DVOMs

Soldering tools

Network testing equipment

Job description

Job Title: Field Service Technician
Company: Blue Line Solutions, LLC
Location: Virginia – Hybrid/Remote

Company Overview

Blue Line Solutions is a mission-driven public safety technology company founded by law enforcement professionals to make communities safer through innovative traffic enforcement and intelligence solutions. As a growing organization committed to excellence and integrity, we seek talented individuals who share our dedication to protecting lives and improving safety through cutting-edge technology.

Position Summary

We are seeking a dependable and hands-on Field Service Technician to join our engineering and service support teams. This role is responsible for installing, servicing, and maintaining technologically advanced enforcement hardware at customer sites across the country. Field Service Technicians are vital to the successful deployment and ongoing performance of our traffic safety solutions. This position involves frequent overnight travel and requires comfort working both independently in the field and collaboratively with in-house technical teams.

Key Responsibilities

• Install and service public safety enforcement systems including cameras, brackets, solar panels, and wiring harnesses.
• Perform on-site repairs, preventive maintenance, and emergency troubleshooting.
• Use test equipment, hand tools, and schematics to diagnose and correct system malfunctions.
• Assemble wiring and electrical components following prints, specifications, and safety standards.
• Maintain accurate inventory of parts, tools, and equipment.
• Support in-house teams by assisting with assembly and field prep activities.
• Ensure work is performed safely and in compliance with ISO and safety standards.
• Communicate effectively with supervisors, engineers, and occasionally with customers.
• Complete documentation and reports related to service visits and repairs.
• Follow all company policies related to safety, data handling, and field protocols.

Qualifications

Education & Experience

• High school diploma or equivalent required; technical training or trade certification preferred.
• 2+ years of experience in electronics, mechanical assembly, or field service.
• Valid U.S. driver’s license with a clean driving record.
• Comfortable using small hand tools, power tools, ladders, and testing equipment.
• Experience with basic networking and hardware configuration is a plus.
• Soldering experience preferred.

Top Skills

• Electrical and mechanical assembly
• Field troubleshooting and diagnostics
• Wiring and schematic interpretation
• Equipment handling and safety awareness
• Strong attention to detail and time management
• Communication and reporting
• Travel readiness and reliability

Preferred

• Experience with surveillance or enforcement technology
• Familiarity with DVOMs, soldering tools, and network testing equipment
• Background in a field-based or mobile service environment
• Detail-oriented and safety-conscious
• Proactive and self-sufficient in field settings
• Flexible with schedule and travel requirements
• Team player with a strong sense of accountability
• Capable of adapting to technical challenges on-site

Reporting Relationships

This role reports directly to the Director of Field Services and collaborates with engineering, technical support, and customer service teams.

Pay: $25 - $30/hour

Schedule

• Monday to Friday
• 8-hour shifts
• On-call, overtime, and weekend availability required
• In-person, field-based

Why Join Blue Line Solutions?

• Be part of a mission-driven company focused on improving public safety
• Gain hands-on experience in product development and cross-functional collaboration
• Work in a supportive environment with opportunities for growth
• Contribute to innovative solutions that impact communities nationwide