Field Service Technician

Reiser; Portland (OR); On-site; USD 65,000 - 95,000; Full time

Job summary

Reiser is seeking a Field Service Technician to install, maintain and repair food processing equipment, combining travel with direct customer support. You will join a team with over 60 years of success, delivering reliable solutions and exceptional service to customers across the region.

Ideal candidates have electro-mechanical skills, read diagrams, and enjoy a customer-facing role. Expect 60–80% travel with opportunities for growth and training through the FIRST program.

Qualifications

• Minimum 5+ years in equipment maintenance, troubleshooting and repair.
• Ability to read mechanical/electrical diagrams and schematics.
• Experience with food processing or packaging machinery is a plus.
• Customer-facing role and travel up to 60–80% within the region.

Responsibilities

• Install new packaging and processing machinery and perform routine maintenance and on-site repairs.
• Troubleshoot and resolve issues using mechanical, electrical, hydraulic, pneumatic, and control systems.
• Travel 60-80% to visit food production facilities and support customers.
• Train customers in preventive maintenance to keep equipment running smoothly.
• Support new projects to install or improve safety and performance of equipment.
• Enter the Reiser FIRST program for extensive product training.

Skills

5+ years experience

Electro-mechanical

Schematic reading

Food processing equipment

Customer-focused

60-80% travel

Bilingual EN/ES

Job description

CANDIDATES MUST RESIDE WITHIN A 1.5 HOUR COMMUTE OF ANY MAJOR AIRPORT

Join Reiser as a Field Service Technician and Make an Impact!

Are you passionate about technical problem-solving and providing exceptional customer service? Join a team with over 60 years of success in the food equipment industry, recognized globally for quality, innovation, and unmatched customer support. Reiser is the trusted name for food manufacturers, delivering better, smarter solutions in food processing and packaging.

About The Role

As part of our dynamic, growth-driven team, we’re seeking an experienced Field Service Technician to install new equipment and perform maintenance and repair services for our customers. This role combines travel, technical expertise, and direct customer interaction, giving you the chance to help ensure Reiser’s equipment performs at its best, making a real difference in our customers' businesses. Candidates should live within a 1.5-hour commute of any major airport for easy access to our customers.

Our Vision

• Robert Reiser & Co. will serve the food industry and other selected markets by selling and supporting equipment that provides solutions to customer needs.
• Every customer contact will result in an improved relationship with that customer.
• We will continuously strive to strengthen our supplier partnerships.
• We will encourage our fellow employees to reach their potential.
• Therefore, we will earn a fair profit and ensure our future.

Who We’re Looking For

If you have strong electro-mechanical skills and thrive in a customer-facing role, we want to meet you! Our ideal candidate is smart, energetic, hard-working, and likes to have fun on the job. At Reiser, you'll be welcomed into a culture that values hard work, supports career growth, and is committed to the success of every employee.

What You’ll Do

• Upon hire, you will enter the Reiser "FIRST" program that provides extensive training on our flagship product line(s).
• Install new packaging and processing machinery and perform routine maintenance and on-site repairs.
• Troubleshoot and resolve issues by applying your expertise in mechanical, electrical, hydraulic, pneumatic, and control systems.
• Spend approximately 60-80% of your time traveling within the southeast to visit food production facilities, helping customers optimize their equipment.
• Train customers in preventive maintenance to keep equipment running smoothly and effectively.
• Participate as necessary in new projects to install or improve the safety and performance of existing and new equipment.

Requirements

What You Bring

• 5+ years of experience in equipment maintenance, troubleshooting, and repair.
• Practical knowledge of mechanical, electrical, hydraulic, and pneumatic systems.
• Ability to read technical diagrams and schematics.
• Food processing or packaging machinery experience is a plus.
• Customer-focused mindset.
• Comfortable with 60-80% travel during the week – within the northwest region
• Bilingual (English/Spanish) skills is an added bonus.