Field Service Technician

Sécheron Hasler Group

Pittsburgh (Allegheny County)

On-site

USD 60,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Stable international company

Technically challenging environment

Opportunities for professional growth

Job summary

A global leader in engineering solutions located in Pittsburgh is seeking a dynamic Field Service Technician. The successful candidate will be responsible for repairing and testing electromechanical components, creating service reports, and providing training for customers. The role requires at least 3 years of experience in repair, proficiency in English, and the ability to travel 20-30% of the time. This is an excellent opportunity to work with a leading firm that values initiative and offers professional growth.

Qualifications

Minimum 3 years as a repair technician with mechanical and/or electrical knowledge.
Availability to travel 20-30% of the time.
Driving license required.

Responsibilities

Repair and overhaul of electromechanical components.
Mechanical and electrical testing.
Create service and routine test reports.
Coordinate with customer support engineering and sales teams.
Conduct practical and theoretical training for customers.

Skills

Mechanical knowledge

Electrical knowledge

Good computer skills (MS Office)

Teamwork

Willingness to learn

Customer service orientation

English proficiency

DC & AC power systems understanding

Job description

With over 140 years of Swiss engineering heritage, Sécheron Hasler Group is a global leader in high-power electrical and electronic equipment. Our solutions power railways, renewable energy, DC and AC networks, and industrial systems worldwide trusted for their precision, reliability, and innovation.

Safety meets innovation in our Electrical Safety Solutions unit. From high-speed circuit breakers to voltage limiters, we engineer the components that protect critical infrastructure. Be part of a team where your work safeguards lives and powers progress.

We are looking for a dynamic and motivated Field Service Technician to reinforce our Electrical Safety Solutions Business Unit, where the successful candidate will develop activities as part of the Sécheron Hasler USA team.

Main tasks

Repair and overhaul of electromechanical components according to internal instructions.
Mechanical and electrical testing of these components.
Incoming inspection/analysis of defective/worn components.
Create service and routine test reports in English.
Organize spare part deliveries and manage our stock of spare parts.
Coordination with our customer support engineering and sales teams.
Visit the customer sites in the USA or Canada when required.
Organization (calibration) of our measuring equipment according to internal quality standards.
Practical and theoretical training of our customers.

Qualifications

Minimum 3 years of experience as a repair technician with mechanical and/or electrical knowledge
Good computer skills in the use of MS Office
Knowledge of railway technology is an advantage
Ability to work in a team
Willingness to learn
Availability to travel around 20-30% of the time.
Ability to work independently and on one's own responsibility
Interest and ability to understand DC & AC power systems and corresponding product needs.
Driving license
Excellent English
Any other languages are a plus.

Personality

High integrity and trustworthiness, open and transparent.
Ability to deal with high workload, unforeseen tasks and manage priorities.
Outstanding ability to think creatively with strong customer and service orientation.Precise and reliable to deliver quality.

We foster flat hierarchies and direct communication, enabling quick decisions and strong collaboration across all levels. You’ll be trusted with real responsibility and encouraged to take initiative, with plenty of opportunities to grow both personally and professionally. You'll find:

Benefits