Field Service Technician

IQVIA; Pittsburgh (Allegheny County); On-site; USD 60,000 - 80,000; Part time

Job summary

Join IQVIA as a Field Service Technician, where you will apply your technical skills in the healthcare sector. In this role, you'll install and maintain medical devices while providing crucial training to healthcare teams. This part-time, per diem position involves regional travel and offers a great pathway for career advancement in a leading medical device company.

Qualifications

• 3+ years' experience as a field technician focused on hardware/software.
• Experience in IT help desk, biomedical, electronics preferred.
• Ability to work independently and travel as needed.

Responsibilities

• Install hardware and software for automated medication dispensing devices.
• Educate healthcare professionals on device utilization.
• Conduct routine checks and troubleshoot device issues.

Skills

Troubleshooting

Installation

Education

Technical Support

Education

Bachelor's degree preferred

Job description

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Job Description:

Our Field Service Technicians experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology.

You will be responsible for installing both hardware and software for automated medication dispensing devices and then delivering education to the healthcare professionals within healthcare systems throughout the United States. This is a great opportunity for you to advance your technical and leadership skills, while building a career path with a leading medical device company!

This is a 100% per diem position. Regional, National and local Travel required. Due to the travel, the role requires open availability Monday through Friday. The position would involve working 28-32 hours per week as needed at each site location, plus travel time. Travel is during the business week and would see you home for the weekends.

Responsibilities:

• Organizing, testing, and updating medical devices; installing and configuring hardware, software, and network products.
• Set-up and organization of equipment and workstations.
• Conduct routine checks and record data from product tests after installation and configuration.
• Troubleshooting networking or device issues as they arise during installations
• Educate healthcare staff on utilization of the device and software solution
• Occasional assignments for upgrades, preventative maintenance or Windows 7 to 10 migrations
• Partner with a team of support staff, manage project timelines and customer needs.
• Per-diem position requiring travel and open flexibility
  
  

Experience Requirements and Preferences:

• 3+ years’ experience in field technician role with focus on both hardware and software installations preferred
• Minimum 1 year related technical experience required
• Experience in the IT field, IT Help desk, biomedical, electronics field service, engineering, or pharmacy technician roles preferred
• Must be comfortable with basic software programs and Microsoft operating systems
• Ability to assemble and disassemble equipment and devicesrequired
• Bachelor’s degree preferred or equivalent education and work experience.
• Prior military veterans with experience in an electronics, pharmacy or IT related MOS encouraged to apply!
  
  

Job Requirements:

• Must have an active driver license and a personal vehicle to use for job related assignments
• Must have a personal vehicle and willing to use it for job related assignments
• Travel locally, regionally and nationally weekly to support customer needs required
• Must be located within 1 hour of a major airport
• Position requires flexible working hours, including some nights and weekends
• Ability to work independently in a customer setting with minimal supervision required
• Ability to sit and stand for long periods of time and lift up to 50 poundsrequired
• Ability to clear hospital vendor credentialing requirements, including proof of vaccination status, required
  
  

Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated.

IQVIA takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role is 32.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Pharmaceutical Manufacturing

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