Field Service Technician

AWC, Inc.; Pelham (AL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

ESOP

401(K) Match

Medical, Dental and Vision Insurance

Job summary

AWC, Inc. is seeking a Field Service Technician to cover the Birmingham, AL region. You will install, calibrate, and service industrial instrumentation and control systems across multiple facilities, traveling frequently throughout Alabama and the Southeast.

You will diagnose and repair instrumentation/electrical issues, perform preventive maintenance, and support startup and commissioning activities for new installations, while ensuring safety and customer satisfaction.

Qualifications

• Associate degree or technical diploma in Instrumentation, Electrical Technology, Industrial Maintenance, Electronics, or related field.
• Minimum 2 years of experience in industrial instrumentation, electrical maintenance, controls, or field service.
• Strong electrical troubleshooting skills, including reading wiring diagrams, loop drawings, P&IDs, and electrical schematics.
• Experience calibrating and troubleshooting pressure, temperature, flow, level, and analytical instrumentation.
• Familiarity with PLC, DCS, and SCADA systems.
• Working knowledge of industrial communication protocols such as HART, Modbus, Profibus, and Ethernet-based networks.
• Ability to travel frequently and work in various industrial environments.
• Valid driver's license with a clean driving record.

Responsibilities

• Install, commission, calibrate, and troubleshoot industrial instrumentation and control systems.
• Perform preventive and corrective maintenance on process measurement devices (pressure, temperature, flow, level, analytical).
• Troubleshoot electrical systems, control panels, field wiring, and instrumentation loops.
• Diagnose and repair issues with analyzers, gas detection, refractometers, flowmeters, and tank gauging equipment.
• Conduct loop checks, startup assistance, and commissioning for new installations and modernization projects.
• Configure and verify communication protocols (HART, Modbus, Profibus, Ethernet/IP).
• Perform functional testing to ensure compliance with customer specs and safety requirements.
• Provide on-site technical support and training to customers.
• Create service reports with findings and recommendations.

Skills

Electrical Troubleshooting

Reading wiring diagrams

Customer-facing

Travel readiness

Driver's license

Education

Associate degree or technical diploma in Instrumentation/Electrical/Industrial Maintenance

Tools

PLC/DCS/SCADA

Job description

We are seeking a motivated and technically skilled Field Service Technician to join our growing team in the Birmingham, Alabama region. This position is ideal for someone with a strong industrial instrumentation and electrical background who enjoys problem-solving, working directly with customers, and traveling to a variety of industrial facilities.

The Field Service Technician is responsible for the installation, commissioning, calibration, maintenance, troubleshooting, and repair of industrial instrumentation and control systems. Primary areas of focus include process analyzers, gas detection systems, refractometers, flow measurement, pressure, temperature, level instrumentation, and related electrical control systems.

This role requires frequent travel throughout Alabama and the Southeast region, with occasional overnight travel as needed to support customer projects and service requirements.

How You'll Make an Impact

• Install, commission, calibrate, and troubleshoot industrial instrumentation and control systems
• Perform preventive and corrective maintenance on process measurement devices, including pressure, temperature, flow, level, and analytical instruments
• Troubleshoot electrical systems, control panels, field wiring, power distribution systems, and instrumentation loops
• Diagnose and repair issues associated with process analyzers, gas detection systems, refractometers, flow meters, and tank gauging equipment
• Conduct loop checks, startup assistance, and commissioning activities for new installations and modernization projects
• Configure and verify communication protocols including HART, Modbus, Profibus, Ethernet/IP, and other industrial networks
• Perform functional testing and inspections to ensure compliance with customer specifications, industry standards, and safety requirements
• Provide on-site technical support and recommendations to customers regarding equipment operation, maintenance, and reliability improvements
• Create detailed service reports documenting work performed, findings, corrective actions, and recommendations
• Train customers on equipment operation, maintenance practices, and troubleshooting procedures
• Maintain a strong commitment to safety and follow all applicable company, customer, and regulatory requirements
• Travel to customer facilities throughout Alabama and surrounding states to support service calls, shutdowns, startups, and scheduled maintenance activities

Skills You'll Need

• Associate degree, technical diploma, or equivalent experience in Instrumentation, Electrical Technology, Industrial Maintenance, Electronics, or a related field
• Minimum 2 years of experience in industrial instrumentation, electrical maintenance, controls, or field service
• Strong electrical troubleshooting skills, including experience reading wiring diagrams, loop drawings, P&IDs, and electrical schematics
• Experience calibrating and troubleshooting pressure, temperature, flow, level, and analytical instrumentation
• Familiarity with PLC, DCS, and SCADA systems
• Working knowledge of industrial communication protocols such as HART, Modbus, Profibus, and Ethernet-based networks.
• Ability to troubleshoot complex process and control system issues in industrial environments
• Valid driver's license with a clean driving record
• Ability to travel frequently and work safely in a variety of industrial environments, including refineries, chemical plants, terminals, manufacturing facilities, and utilities

Here’s what will set you apart:

Hands-on experience commissioning and servicing process analyzers, gas detection systems, and refractometers

• Strong instrumentation and electrical troubleshooting background with the ability to work independently in the field
• Understanding of Valve automation, control valves, and on/off valve packages
• Experience supporting startup, shutdown, and turnaround activities.
• Ability to communicate effectively with plant operations, maintenance, engineering, and management personnel
• Demonstrated commitment to safety, customer service, and quality workmanship

The Rewards:

• Employee Stock Ownership Plan (ESOP)
• 401(K) Match
• Competitive Pay
• Medical, Dental and Vision Insurance Package
• Employer Paid Life Insurance
• Paid Time Off and Holiday Pay
• Career Development Opportunities

About AWC

As employee co-owners, we’re driven to do more than complete tasks; we build fulfilling careers by challenging assumptions and continually raising the bar. We embrace creative, innovative approaches to deepen our expertise and deliver real value to our customers.

We partner strategically with many of the world’s most recognized technology brands to help engineering, reliability, and maintenance teams solve complex problems. As experts in our partners’ technologies, we’re equipped to properly size, select, configure, and support the right solutions. Our goal is simple: combine caring, knowledgeable people with innovative technologies to help our customers succeed.

How We Win Together

We are committed to solving customer problems and welcome team members that want to be the trusted resource to those looking for a partner who out-knows, out-cares, and out-serves everyone else. Every day, we strive to deliver on our mission to empower people to make the greatest positive impact for the communities and families we serve together. Our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people like you are safe to pursue your passions, to learn, to serve, and to share in the rewards from our combined efforts, then we are winning together.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities