Field Service Technician

Atlas Copco; Paterson (NJ); Remote; USD 34,000 - 50,000; Full time

Benefits offered by this job

Flexible benefits (medical, dental, &视

401(k) retirement plan match

Paid training

Paternal, adoption, and maternal leave

Company vehicle, laptop, cell phone, &

Job summary

Atlas Copco is seeking a Service Technician to service and repair air compressors and related equipment across the Paterson, NJ area. You will work closely with the Service Manager, perform preventive maintenance, diagnose issues, install systems, and communicate options to customers.

You will train at the Air Academy, promote safety, and occasionally travel to Rock Hill, SC for paid training. A valid driver’s license and English fluency are required.

Qualifications

• 1-2 years of technical experience in mechanical, maintenance, or electrical field.
• Able to work independently and meet deadlines.
• Customer-focused and take ownership of meeting customer needs.
• Able to lift up to 50 lbs and work in industrial environments with temperature extremes.
• High School Diploma or equivalent; EPA Certification is a plus.
• Valid driver’s license and fluent in English.

Responsibilities

• Perform routine preventive service, troubleshoot and repair air compressors, air dryers, drains, controllers, low pressure blowers.
• Set, install, and pipe compressor systems.
• Learn and apply knowledge of VSDs, refrigeration, industrial networks, remote monitoring, and air audits.
• Pressure wash and clean the entire equipment pad and site.
• Communicate with the customer and Service Manager about services performed and options for repairs.
• Fill out service-related documentation (reports, forms, warranty, oil samples, parts returns).
• Attend training at Air Academy with Senior Service Technicians.
• Promote proper safety procedures and PPE usage.
• Provide high level of customer service and respond to customer needs.
• Participate in rotating 24/7/365 on-call with travel to sites, including overnight travel.

Skills

Technical experience

Independent worker

Customer focused

Driver's license

Computer literacy

Education

High School Diploma

EPA Certification

Job description

maternal leave, paid time off, sick time, retirement plan, company vehicle

United States, New Jersey, Paterson

Your role

To best serve our customers, we are increasing our presence within our field service area. This supports our mission in providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager.

You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low pressure blowers

You will set, install, and pipe compressor systems.

You will display the ability to absorb a higher level of learning including VSD's, refrigeration, industrial networks, remote monitoring, and air audits.

You will pressure wash and clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.

You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs

You will completely fill out all service-related documentation to include service reports, start-up forms, warranty forms, oil sample forms, and parts return documents,

You will attend training at our Air Academy and train with Senior Service Technicians

You will promote and practice proper safety procedures and correct use of personal protective equipment

Provide a high level of customer service & respond to customer needs while working to satisfy customer expectations.

You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations, including out-of-town and overnight travel &possible overnight travel depending on the assigned territory

You will be subject to random drug testing.

Your skills and experience

You have 1-2 years of technical experience in the mechanical, maintenance, or electrical field.

You are able to work independently and complete tasks within assigned deadlines.

You are customer-focused and take ownership of meeting the customer's needs.

You can use computers to complete work orders, ordering parts and training.

You can supply all basic required tools.

You will participate in occasional travel to Rock Hill, SC for paid training.

You are able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling. You have a basic understanding of mechanics and electrical theory.

You have the ability to use computers to complete work orders

A High School Diploma or equivalent is required, certifications are a plus (EPA Certified)

You have a valid driver's license and are fluent in English.

This position requires that you reside within reasonable commute (within 30 minutes to one hour) of the assigned territory. Proof of residency will be required.

The position requires that you must be able to park a company issued, branded service vehicle at your place of residence without any restrictions.

Your compensation and benefits

Flexible benefits plan including medical, dental, and vision.

Generous 401 (k) retirement plan match in addition to an automatic contribution.

Competitive paid time off and sick time.

Life & Disability insurance.

Paid training

Excellent paternal, adoption, and maternal leave.

Equipped with a company vehicle, laptop, cell phone and uniform.

$24.70-$36.55 / hr. Salary based on knowledge, skills, and experience. Salary has been geographically adjusted based on cost-of-living factors. This position is overtime eligible and overtime begins after completing 8 work hours in a day.

Your job location

This role is fully remote, working within a 1-2 hour radius of Patterson, NJ and Lincoln Park, NJ.

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us: