Field Service Technician

Mettler-Toledo International, Inc; Nutley (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company car with insured work use

Tools and clothing allowance

Health, dental and vision coverage

401(k) with company matching

Tuition reimbursement

Job summary

Mettler-Toledo International, Inc. is seeking a Field Service Technician to be the on-site expert for calibration, maintenance, and basic repairs across customer locations. You will travel within the assigned region, perform NIST-traceable calibrations, and ensure proper documentation and service quality.

The role requires a valid driver's license, a high school diploma (or equivalent), and 1–3 years in electro/mechanical repair or weighing sectors. OT and travel up to 25% may be required.

Qualifications

• High School Diploma or GED (or 5 years relevant work experience).
• Valid driver's license required.
• Customer-facing or field service experience preferred.
• Basic understanding of electrical and mechanical repair, including PC networking and software configuration.
• 1–3 years electro/mechanical repair or weighing industry experience.
• Ability to obtain and maintain a Weights and Measures license.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Willingness to travel overnight up to 10%, potentially up to 25%.
• Must reside within the service territory.
• Ability to work overtime averaging 10–15%, possibly up to 25%.
• Willingness to work in environments with hazards and wear PPE.
• Position is safety sensitive and subject to drug testing.
• Physical ability to frequently lift up to 50 pounds and handle heavier loads.
• Frequent crouching, stooping, kneeling, and bending.

Responsibilities

• Calibrate and maintain instruments across customer locations.
• Perform preventative maintenance, calibrations, and basic repairs.
• Lead multi-person calibration and maintenance jobs when needed.
• Maintain accurate documentation and close out jobs with customers.
• Communicate effectively with customers and management.
• Use calibration management software; training will be provided.
• Adhere to SOPs, procedures, and industry best practices.

Skills

Customer-facing

Travel willingness

Physical stamina

Overtime availability

Safety awareness

Education

High School Diploma or GED

Tools

Microsoft Office

METTLER TOLEDO software

PC networking

Job description

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Our Opening and Your Responsibilities

As a Field Service Technician, you will be the on-site expert customers rely on to keep instrumentation running safely, accurately, and efficiently. You will perform preventative maintenance, calibrations, and basic repairs while representing the company professionally at customer locations across your assigned region.

Key Responsibilities

• Calibrating temperature, pressure, pH, hardness, ovens, flow, water systems, and centrifuges, along with performing troubleshooting, minor repairs, and preventative maintenance.
• Perform NIST traceable calibration services on general process equipment.
• Calibrate and maintain a wide variety of instrumentation in regulated environments (FDA, EMA) and under ISO quality standards.
• Communicate effectively with customers and management.
• Occasionally lead multi-person teams for calibration and maintenance jobs.
• Follow company SOPs, customer procedures, and industry best practices.
• Maintain accurate documentation and close out jobs with customers.
• Use calibration management software; training will be provided.

What You Need to Succeed

• Valid driver's license required.
• Minimum of a High School Diploma or GED, or 5 years of relevant work experience.
• Customer-facing or field service experience preferred; commercial experience desired.
• Basic understanding of electrical and mechanical repair philosophies, including PC networking and software configuration.
• 1 to 3 years of electro/mechanical repair or weighing industry experience.
• Ability to obtain and maintain a Weights and Measures license; failure to do so may result in termination.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Ability to learn proprietary software and update information using METTLER TOLEDO programs.
• Willingness and ability to travel overnight up to 10% on average, potentially up to 25%, primarily by company vehicle or plane.
• Must reside within the service territory.
• Ability to work overtime averaging 10-15%, possibly up to 25%.
• Willingness to work in environments with hazards such as chemicals, solvents, vehicle traffic, machinery, dust, dirt, cold, and fumes.
• Willingness to wear protective equipment and clothing when required.
• Position is safety sensitive and subject to drug testing.
• Physical ability to frequently lift up to 50 pounds and occasionally handle heavier loads by carrying, pushing, or pulling.
• Frequent physical movements required such as crouching, stooping, kneeling, and repeated bending for safe and efficient job performance.

Our Offer to You

• A company car with paid insurance for your work use
• All tools and equipment needed to perform the job and a clothing allowance
• Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
• Tuition reimbursement, perks and discounts
• Parental and caregiver leave programs
• All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market strength and worldwide leadership in weighing
• A brand name that is identified worldwide with precision, quality, and innovation
• Thousands of patents, design and innovation awards A commitment to extraordinary service on our state-of-the-art equipment

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification.

References

Visible links

1. 1. https://www.mt.com/dam/sustainability/equal-employment/Equal_Employment_Opportunity_Policy.pdf
2. 2. https://www.eeoc.gov/employees-job-applicants