Field Service Technician

Mettler-Toledo, Inc.; Nutley (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company car

Tools provided

Medical coverage

401(k) matching

Tuition reimbursement

Parental leave

Paid time off

Disability insurance

Life insurance

Travel insurance

Job summary

METTLER TOLEDO is seeking a Field Service Technician to serve as the on-site expert, ensuring instruments run safely, accurately, and efficiently across your region. You will perform preventative maintenance, calibrations, and basic repairs while representing the company professionally at customer locations.

Travel up to 25% may be required with overnight stays; strong mechanical and electrical repair knowledge, PC networking, and proficiency with Microsoft Office are valued.

Qualifications

• Valid driver's license
• High School Diploma or GED, or 5 years relevant work experience
• Customer-facing or field service experience preferred
• Basic understanding of electrical and mechanical repair, including PC networking and software configuration
• 1–3 years of electro/mechanical repair or weighing industry experience
• Ability to obtain and maintain a Weights and Measures license
• Proficiency with Microsoft Office
• Ability to learn METTLER TOLEDO software
• Willingness to travel up to 25% (overnight) and reside in the service territory
• Willingness to work overtime 10–25%

Responsibilities

• Calibrate and troubleshoot instruments; perform preventative maintenance
• Calibrate and perform NIST traceable calibration services
• Calibrate instrumentation in FDA/ISO-regulated environments
• Communicate effectively with customers and management
• Occasionally lead multi-person calibration teams
• Follow SOPs and industry best practices
• Maintain documentation and close out jobs with customers
• Use calibration management software

Skills

Driver's license

High school diploma

Customer-facing experience

Electro/mechanical repair

Weights and Measures license

Microsoft Office

METTLER TOLEDO software

Travel readiness

Residency in territory

Overtime willingness

Education

High School Diploma or GED

Job description

Our Opening and Your Responsibilities

As a Field Service Technician, you will be the on-site expert customers rely on to keep instrumentation running safely, accurately, and efficiently. You will perform preventative maintenance, calibrations, and basic repairs while representing the company professionally at customer locations across your assigned region.

Key Responsibilities:

• Calibrating temperature, pressure, pH, hardness, ovens, flow, water systems, and centrifuges, along with performing troubleshooting, minor repairs, and preventative maintenance.
• Perform NIST traceable calibration services on general process equipment.
• Calibrate and maintain a wide variety of instrumentation in regulated environments (FDA, EMA) and under ISO quality standards.
• Communicate effectively with customers and management.
• Occasionally lead multi-person teams for calibration and maintenance jobs.
• Follow company SOPs, customer procedures, and industry best practices.
• Maintain accurate documentation and close out jobs with customers.
• Use calibration management software; training will be provided.

What You Need to Succeed

• Valid driver's license required.
• Minimum of a High School Diploma or GED, or 5 years of relevant work experience.
• Customer-facing or field service experience preferred; commercial experience desired.
• Basic understanding of electrical and mechanical repair philosophies, including PC networking and software configuration.
• 1 to 3 years of electro/mechanical repair or weighing industry experience.
• Ability to obtain and maintain a Weights and Measures license; failure to do so may result in termination.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Ability to learn proprietary software and update information using METTLER TOLEDO programs.
• Willingness and ability to travel overnight up to 10% on average, potentially up to 25%, primarily by company vehicle or plane.
• Must reside within the service territory.
• Ability to work overtime averaging 10-15%, possibly up to 25%.
• Willingness to work in environments with hazards such as chemicals, solvents, vehicle traffic, machinery, dust, dirt, cold, and fumes.
• Willingness to wear protective equipment and clothing when required.
• Position is safety sensitive and subject to drug testing.
• Physical ability to frequently lift up to 50 pounds and occasionally handle heavier loads by carrying, pushing, or pulling.
• Frequent physical movements required such as crouching, stooping, kneeling, and repeated bending for safe and efficient job performance.

Our Offer to You

• A company car with paid insurance for your work use
• All tools and equipment needed to perform the job and a clothing allowance
• Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement, perks and discounts
• Parental and caregiver leave programs
• All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market strength and worldwide leadership in weighing
• A brand name that is identified worldwide with precision, quality, and innovation
• Thousands of patents, design and innovation awards A commitment to extraordinary service on our state-of-the-art equipment

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company.

We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification.

You can find more details in our Equal Employment Opportunity Policy.

If you’d like more information about your EEO rights as an applicant under the law, please click here.