Field Service Technician

Crown; Norfolk (VA); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Crown in Norfolk, VA is seeking a field service technician to troubleshoot, diagnose and repair Crown and other lift trucks at customer sites.

The role includes maintaining the service van and inventory, performing planned maintenance, and handling post-job paperwork. Strong mechanical and electrical aptitude plus good customer communication are essential for success.

Qualifications

• Less than 2 years related experience.
• High school diploma or equivalent.
• Valid driver's license, good driving record, and ability to safely operate lift trucks.
• Ability to safely operate lift trucks and perform maintenance on customer sites.
• Willingness to read service manuals and follow procedures.

Responsibilities

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Skills

Mechanical aptitude

Electrical aptitude

Schematic reading

Customer service

Communication skills

Manual dexterity

Education

High school diploma

Technical degree preferred

Tools

Hand tools

Electrical tools

Air tools

Torch

Arc welder

Testing equipment

Job description

Norfolk, VA, US, 23322 Norfolk, VA, US, 23322

Job Posting External

Job Duties

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Minimum Qualifications

• Less than 2 years related experience
• High school diploma or equivalent
• Valid driver's license, good driving record, and ability to safely operate lift trucks.

Preferred Qualifications

• Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics.
• Good written/verbal communication and customer care skills.
• Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred.
• Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder and various types of testing equipment.
• Industry related training is preferred
• Ability to read and understand service manuals, plan, and follow-through

Job Segment: Hydraulics, Field Service, Maintenance, Electrical, Engineering, Customer Service, Manufacturing