Field Service Technician

Throne Labs; New York (NY); On-site; USD 58,000 - 91,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Equity

Job summary

Throne Labs is hiring a Field Service Technician in New York City. You will perform repairs addressing electrical, mechanical, plumbing, or construction issues, support fellow technicians, and assist with training onboarding. Training in Washington, DC is provided; flexible schedule based on needs.

The role offers a base hourly rate of $34.80 plus $16.14 in fringe benefits, with a comprehensive benefits package and potential equity.

Qualifications

• Minimum 3 years in plumbing, electrical work, construction basics, or remodeling.
• Ability to read electrical schematics and diagrams.
• Proficient with hand and power tools; safe operation.
• Strong troubleshooting to diagnose and fix complex issues.
• Knowledge of electrical testing procedures (voltage, continuity, current).
• Excellent communication and interpersonal skills.
• Ability to work independently and within a team in a fast-paced environment.
• Weekend or after-hours availability as needed.
• Valid driver's license and clean driving record.

Responsibilities

• Troubleshoot, repair Thrones on-site when issues arise.
• Prioritize and assign tasks to field service technicians.
• Interpret electrical schematics and mechanical drawings for installations and repairs.
• Document repairs, replacements, and inspections with records.

Skills

Troubleshooting

Reading schematics

Safety procedures

Communication skills

Independent work

Teamwork

Flexible schedule

Driver's license

Education

Plumbing/Electrical certification

Tools

Forklift operation

Electrical testing tools

Job description

About Throne

Throne is a fast growing Series B startup transforming public infrastructure by delivering clean, safe, smart restrooms to cities, transit agencies, and public spaces. With flagship customers like LA Metro, Caltrain, Berkeley, Ann Arbor, Beverly Hills and Washington DC, we're rapidly scaling and preparing for multi-city expansion in 2026 - 2027.

We recognize an unspoken problem: that better bathroom accommodations are sorely needed in most cities. Public and retail bathrooms are neither positioned to meet demand, nor incentivized to provide the quality experience people deserve.

Our mission is to provide peace of mind to the millions of people who set out on an adventure on any given day. That adventure may be big or small. It may involve taking your toddler to the park, driving a stranger to the airport, running a half marathon, or exploring a new city for the first time.

About the Job

Ahead of our launch in New York City, Throne is looking for a full time Field Service Technician to join our team, reporting to the NYC Technical Operations Manager. You will be responsible for performing a variety of repairs that address electrical, mechanical, plumbing, or construction related issues. As a Field Technician in New York City, you will provide on-the-job support to other technicians, prioritize daily tasks, and assist with training & onboarding of new technicians. This role requires a strong background in plumbing, electrical work, construction basics, and remodeling, along with specific abilities such as reading electrical schematics and testing electrical components.

New hires will travel to Washington, DC for a fully paid two-week training program at the start of employment. Following training, this role requires a willingness to work a flexible schedule based on operational needs.

The base hourly rate for this position is $34.80, in addition to $16.14 per hour in fringe benefits. Actual compensation will depend on a candidate's applicable experience and skills. This role is also eligible for a comprehensive benefits package, including equity.

Primary Responsibilities:

Maintain the working condition of Throne Units:

• Troubleshoot, identify and repair Thrones on-site as issues arise
• Prioritize and assign tasks to yourself and other field service technicians
• Interpret electrical schematics and mechanical drawings to guide installations, repairs and upgrades
• Maintain accurate records of work performed, including documentation of repairs, replacements, and inspections.

Organize and Maintain the Warehouse, Vehicles and Tools:

• Update and maintain accuracy of our inventory system
• Keep fleet vehicles clean and organized
• Organize and maintain the warehouse environment

Minimum Qualifications:

• A minimum of 3 years of experience in plumbing, electrical work, construction basics, or remodeling.
• Proficiency in reading and interpreting electrical schematics and diagrams.
• Demonstrated ability to use tools and equipment properly and safely.
• Strong troubleshooting skills with the ability to diagnose and resolve complex issues.
• Knowledge of testing procedures for electrical components, including voltage, continuity, and current tests.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Flexibility to work on weekends or outside of regular business hours as needed.
• Valid driver's license and clean driving record.
• Can-do attitude and passion for Throne's mission

Preferred Qualifications:

• Experience operating a forklift, ideally in outdoor environments
• Certification or license in plumbing, electrical work, or a related field.
• Experience working with smart technologies or IoT (Internet of Things) devices.
• Prior experience in the portable sanitation industry.

Benefits:

• Paid Time Off (PTO), starting at 10 days per year and increasing with tenure
• Paid Sick Leave
• Paid Parental Leave
• Medical Insurance, including plan options with 100% employer-paid premiums
• Dental Insurance
• Vision Insurance
• Meaningful Series B Equity
• 401(k) Plan, with a fringe contribution for eligible roles
• Employee Assistance Program (EAP) and National Discounts
• Short and Long-Term Disability Insurance
• Life, Dependent Life, and AD&D Insurance
• Employer-Paid Basic Life Insurance
• Worker's Compensation Coverage
• Legal Insurance

Benefits offered to full-time and part-time employees may vary by State.

Throne is a proud Equal Opportunity Employer, and we are committed to pursuing and hiring a diverse workforce. We believe that every person has a right to equal employment opportunities without discrimination, and that diversity contributes to the overall health of the organization. We do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Throne's receipt of an acceptable and job-related drug test, motor vehicle report, and/or background check, as applicable and permissible by law.

Throne provides reasonable accommodations to qualified individuals with disabilities and for sincerely held religious beliefs, as applicable by law. If you require an accommodation, please contact us at careers [at] thronelabs.co