Field Service Technician

The Fountain Group; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a skilled Field Service Technician to support and maintain critical public safety communications systems. The role involves troubleshooting RF and wireless communication issues, collaborating with various teams, and ensuring optimal system performance through detailed documentation and customer support. Ideal candidates should have an associate degree along with significant experience in RF communications and wireless technologies.

Qualifications

• 3+ years of experience in RF communications, wireless systems, or related fields.
• Proficiency in LAN/WAN, routers, switches, and firewalls.
• Strong communication and self-management skills.

Responsibilities

• Diagnose and resolve RF interference and communication disruptions.
• Perform field installation and maintenance of RF and IT network equipment.
• Document maintenance activities and provide performance reports.

Skills

RF interference

Wireless technologies

Computer networking

Customer service

Education

Associate degree

Tools

Spectrum analyzers

Watt meters

Job description

Field Service Technicianlocated inLong Island, NY 11101 (Onsite).

Details for the positionare as follows:

• Shift Schedule: Monday – Friday, 40rs./week (Some On-Call support)
• Pay Rate: $35 – 40/Hour (W2, Biweekly)
• 6-month Contract to Start, Temp-to-Perm based on performance
• LOCAL APPLICANTS ONLY! (Must be able to commute onsite daily)

Job Description:

• This role supports mission-critical public safety communications systems, focusing on diagnosing and resolving RF interference and wireless communication issues. The technician will work directly with customers across NYC to maintain, optimize, and troubleshoot LMR, LTE, GPS, and other wireless systems vital to emergency response operations.
• Diagnose and resolve RF interference and wireless communication disruptions.
• Perform field installation, maintenance, and service of RF and IT network equipment.
• Troubleshoot radio/cellular coverage issues and base station/repeater connectivity.
• Identify and mitigate illegal jamming and other interference sources.
• Provide technical guidance to public safety agencies on RF interference response.
• Maintain and optimize RF and broadband systems, including software-driven electronics.
• Perform server hardware/software maintenance and network troubleshooting.
• Use diagnostic tools (e.g., spectrum analyzers, watt meters, FDRs) for system testing.
• Document maintenance activities and provide weekly performance reports.
• Collaborate with Engineering, Sales, and Project Management teams.

Qualifications:

• Associate degree with 3+ years of experience in RF communications, wireless systems, or related fields.
• Strong understanding of RF interference, LMR, LTE, GPS, and wireless technologies.
• Proficiency in computer networking (LAN/WAN, routers, switches, firewalls).
• Hands-on experience with Client communications systems and diagnostic tools.
• Electronics training (2 years technical trade/military school, etc.).
• Strong communication, self-management, and customer service skills.
• Ability to work independently and respond to after-hours service calls.

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