Field Service Technician

Xylem; Nashville (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

Xylem, a Fortune 500 global water solutions company, seeks a Field Service Technician in Nashville, TN to install and maintain chemical feed systems, manage chemical storage, and monitor equipment. You will collect field data, monitor inventory, troubleshoot electrical and mechanical systems, and support startup activities at customer sites.

Responsibilities include remote site management, safety-first work culture, data logging into SAP, and occasional after-hours on-call.

Qualifications

• Two-year Electrical/Mechanical, Chemical Operator, or Engineering Degree preferred.
• Minimum High School Diploma or equivalent.
• 5+ years of experience in electrical/mechanical, chemical, and/or wastewater operations.
• Experience troubleshooting PLCs.

Responsibilities

• Install and maintain chemical feed systems and storage tanks.
• Troubleshoot electrical/mechanical systems and PLC control.
• Collect, log, and enter field data; update SAP for service orders.
• Provide startup and training after installation.

Skills

Organizational skills

Time management

Communication skills

Computer proficiency

PLC troubleshooting

Education

Two-year technical degree

High school diploma or equivalent

Tools

SAP

Remote data logging/telemetry systems

Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Field Service Technician will be responsible for the safe handling of wastewater treatment chemicals, installation and maintenance of advanced chemical feed systems, chemical storage, and monitoring equipment. Additional responsibilities include but are not limited to:

• Rigorous collection, consolidation, logging, and distribution of field data
• Chemical inventory monitoring and order placement
• Electrical and mechanical troubleshooting, repair, and PM of metering pumps, pipingsystems, relay logic and PLC control systems, telemetry/web-based remote inventorymonitoring equipment
• Mechanical installation of chemical feed systems and storage tanks
• Conduct startup and training sessions after installation when required
• Customer site management via remote access technologies
• Become proficient on all air handling and air filtration systems
• Maintain, adjust, and optimize all liquid and vapor phase equipment
• Download/upload data and information into the customer site database - Enter time/mileage/materials directly into the SAP Business Management System for processing Service Orders and payroll purposes

The qualifications the ideal candidate will have include:

• Two-year Electrical/Mechanical, Chemical Operator, or Engineering Degree preferred
• Minimum requirement High School Diploma or equivalent
• At least 5 years of experience in the electrical/mechanical, chemical, and/or wastewater operations fields is strongly desired
• Must have experience troubleshooting and making minor adjustments to PLCs
• Must have strong organizational, time management, and communication skills
• Proficient computer skills is a must for both in-field and internal work responsibilities
• Familiarity with web/modem remote control system access and downloadable data logging devices
• Have a strong sense of safety and be willing to adopt the Safety Culture
• Must have a valid driver's license and clean driving record; must meet eligibility requirements to operate a fully equipped company supplied service vehicle rated less than 10,000 lbs.
• Must be physically able to perform material handling and installation duties and be capable of lifting up to 50 pounds
• Must be willing and available to participate in an on-call, after-hours rotation, which may include nights, weekends, and holidays, depending upon customer account contractual requirements

Additional Dimensions to Consider:

• Must be able to function in a team environment
• Usually works with minimal supervision
• Works independent

TRAVEL REQUIREMENTS: Minimal- less than 15%

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitamnt to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where