Field Service Technician

Mazak Corporation; Nashua (NH); Remote; USD 60,000 - 110,000; Full time

Job summary

A leading manufacturing company is seeking a Field Service Technician to install and repair CNC Lathes and Machining Centers. Candidates should have 3-7 years of field service experience, alongside a two-year technical training in relevant fields. This role involves significant travel, including overnight stays, predominantly in the Nashua, NH area. A competitive salary range of $60,000 to $110,000 is offered.

Qualifications

• 3-7 years of experience in Field Service required.
• Ability to work independently or in a team.
• Sound writing and reporting skills necessary.

Responsibilities

• Install machines and accessories at customer sites.
• Diagnose and repair mechanical and electrical problems.
• Train customers on machine functions.

Skills

Field Service Experience

Read/understand engineering drawings

PLC understanding

Hydraulic/Pneumatic circuits

General computer skills

Ability to lift 50lbs

Problem-solving skills

Strong people skills

Education

2-year technical training in electronics

High School Diploma

Job description

Overview

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Northeast Technology Center in Windsor Locks, CT. Duties involve overnight travel from home to various customer facilities, located primarily in the Nashua, NH area. Travel is required.

Scope and Responsibilities

Essential duties include, but not limited to the following:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc.

Education/Certification

• 2-year technical training in electronics, mechanical or machine tool assembly
• High School Diploma

Skills

• 3-7 years of experience in Field Service
• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• General computer skills
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.
• Strong people skills.

The pay range for this position is $60,000 to $110,000 based.

EOE, including disability/vets

EEO/Legal Notice

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.