Field Service Technician

Mainspring Energy; Menlo Park (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401K

Pre-IPO stock options

Health insurance

Vacation and sick time

Job summary

A pioneering energy solutions company in Menlo Park is seeking a Field Service Technician to join their growing team. In this role, you will be responsible for the mechanical repair and maintenance of generators at various customer sites, ensuring optimal performance and uptime. Ideal candidates will have at least 3 years of experience in mechanical assembly or repair, strong communication skills, and the ability to collaborate effectively within a team. Full benefits and growth opportunities are offered.

Qualifications

• Minimum of 3 years experience with mechanical assembly or repair.
• Good communication skills and knowledge of Google Workspace.
• Must be able to stand for long periods and lift up to 50 lbs.

Responsibilities

• Perform mechanical repair and maintenance on generators.
• Document mechanical inspections and conditions.
• Collaborate with engineers on repairs and redesign.

Skills

Mechanical assembly

Communication skills

Team collaboration

Precision measuring

Problem-solving

Tools

Torque wrenches

Micrometers

Gauges

Job description

Mainspring Energy is revolutionizing power generation with the world’s most flexible and adaptable local power generation technology, the Mainspring Linear Generator. Commercial, industrial, and utility leaders are choosing Mainspring over traditional options like engines, turbines, and fuel cells to quickly and reliably deliver local power for EV charging, commercial facilities, data centers, and grid-scale operations.

The Mainspring Linear Generator is fuel‑flexible, ramps up and down to meet demand, and utilizes a flameless reaction with near‑zero NOx emissions. Backed by top‑tier investors including Khosla Ventures, Bill Gates, American Electric Power, Lightrock, and General Catalyst, Mainspring designs, manufactures, and delivers its products to customers across the U.S. today, and we’re quickly scaling for international expansion.

Inspired by our vision of the affordable, reliable, net‑zero carbon grid, Mainspring is rapidly expanding within the $816B global electricity equipment market, and we’re hiring the best talent to meet growing customer demand around the globe. We welcome a broad range of backgrounds, experiences, and talents to bring fresh perspectives and ongoing innovation to our customers.

Pragmatic Optimism. Building a new category of world‑class power generation requires the optimism of ambition and creativity, balanced with practicality to solve problems efficiently. The challenges that arise are opportunities for growth.

Excellence without Ego. We bring expertise and commitment to creating the best customer experience, from sales to deployment and service, just as we apply deep technical rigor to building and delivering world‑class products. We strive for excellence and behave as leaders with the humility to acknowledge our challenges, both collectively and as individual contributors.

Proactive Collaboration. The integration and cross‑disciplinary nature of Mainspring’s business requires intentionally seeking out others who bring different skills, perspectives, and priorities. Our culture of inclusion and respect extends beyond our team to interactions with our partners and customers.

More information can be found at www.mainspringenergy.com.

Job Overview

We are searching for highly motivated, mechanically inclined individuals to join our growing Field Service team. In this position, you will play a direct role in completing planned and reactive service operations on our generators, maintaining system uptime, availability, and performance for deployed units on customer sites in a specific region. You will train at our headquarters in Menlo Park, CA, and be assigned to a particular service region requiring travel. For those inclined, there are ample growth opportunities within Mainspring, and we offer full benefits, including vacation and sick time, 401K, and pre‑IPO stock options.

Responsibilities

• Mechanically repair and/or perform maintenance on components and assemblies that make up our generators in accordance with procedures and build checklists to meet customer requirements.
• Collaborate with engineers to fix, repair, and redesign components and assemblies.
• Conduct mechanical inspections of deployed units, documenting condition information for use by our team for debugging or troubleshooting.
• Be available to work rotational on‑call shifts, as per the written schedule, to provide optimal service and support for our customers.

Qualifications

• Minimum of 3 years of experience with mechanical assembly and/or repair. Experience with automotive, aviation, and/or heavy equipment (e.g., HVAC, elevators/lifts, or industrial equipment) assembly a plus.
• Experience with precision measuring, down to .001”, using micrometers, bore gauges, gauge blocks, etc., and familiarity with torque wrenches and documentation of repairs performed.
• Candidates must be able to stand for long periods of time, lift to 50 lbs., and wear required PPE.
• Must have knowledge of how to use and maintain basic tools, such as torque wrenches and torque specifications.
• Must have experience with following written and verbal work instructions while on‑site.
• Excellent communication skills; knowledge of Google Workspace is a plus.
• A proven track record for the ability to work well with others as part of a dynamic team.
• Ability to learn quickly, be self‑motivated and safety oriented.
• Valid Driver’s license required; Class C Commercial Driver’s License preferred.

Does your experience not meet all of our posted requirements? Studies have shown that some people are less likely to apply to positions unless they meet every listed requirement. At Mainspring, we are committed to building a diverse, inclusive, flexible, and collaborative environment, so if you want to help us transition the world to clean and affordable electricity, and don’t meet all posted requirements for a particular role, we’d still love to hear from you. Mainspring can sometimes be flexible enough to shift responsibilities for the right person, or otherwise identify open or upcoming roles that may better fit your professional background.

In more traditional words, Mainspring Energy, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

This compensation and benefits information is based on Mainspring Energy's estimate as of the date of publication and may be modified in the future. We generally do not negotiate on salary once we have made an offer. The level of pay within the range will depend on a variety of job‑related factors that may include location, relevant prior experience and/or education, or particular skills and expertise. New hires joining the company tend to be paid within the starting base pay range noted above, with opportunities to increase pay over time based on development of additional skills, competencies, and company‑specific knowledge.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

This position is onsite at our Menlo Park HQ. The salary will be adjusted to reflect local market conditions based on employee location as well as the experience of the employee. Along with the base salary, Mainspring offers pre‑IPO stock options + benefits.