Field Service Technician

Tech24; Macon (GA); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

Weekly pay

Company vehicle

Gas card

Uniforms

Phone

Paid time off

Paid holidays

Birthday off

Medical benefits

Dental benefits

Vision benefits

Short-term disability

Long-term disability

Life insurance

Training programs

401(k) match

Immediate vesting

EAP

Job summary

Tech24 is hiring a Field Service Technician in Macon, GA to diagnose, maintain, and repair commercial cooking and refrigeration equipment, while delivering excellent customer service and professionalism.

This role offers weekly pay, a company vehicle, gas card, uniforms, and a phone, plus paid time off, holidays, birthday off, and a strong benefits package.

Employees have access to ongoing training and a 401(k) with company match and immediate vesting.

Qualifications

• 3–5+ years diagnosing and repairing commercial cooking equipment.
• 3–5+ years diagnosing and repairing commercial refrigeration systems.
• Valid driver's license with a clean driving record.
• Strong mechanical and electrical troubleshooting skills.
• Ability to read and interpret technical manuals, wiring diagrams, and blueprints.
• Experience working on commercial kitchen equipment is a plus.

Responsibilities

• Diagnose, troubleshoot, and repair commercial cooking equipment.
• Diagnose, troubleshoot and repair refrigeration systems.
• Perform preventative maintenance to ensure safe efficient equipment operations
• Accurately document service calls, parts used, labor hours, and customer interactions in company system
• Clearly communicate repair status, recommendations, and timelines to customers
• Manage truck inventory to ensure proper parts and tools are stocked
• Respond to service calls in a timely and professional manner
• Represent the company with professionalism while delivering high-quality customer service
• Follow all safety regulations and company policies
• Participate in ongoing technical training and professional development opportunities

Skills

Mechanical troubleshooting

Electrical troubleshooting

Customer service

Reading wiring diagrams

On-call readiness

Valid driver's license

Education

EPA Universal certification (preferred)

Tools

Hand tools

Job description

Field Service Technician

Tech-24 A Commercial Food Service Repair Company Inc Macon, Georgia, United States

About this position

Field Service Technician

Location: Macon, GA

Compensation Range: $40-$45

Why Join Tech24?

At Tech24, we invest in our technicians so you can focus on what you do best. Here's what you can expect when you join our team:

• Weekly Pay - Reliable pay, every week
• Fully Equipped for Success - Company vehicle, gas card, uniforms, and phone provided
• Work-Life Balance - Generous paid time off, paid holidays, and your birthday off
• Comprehensive Benefits - Medical, dental, vision, and short-term disability coverage (effective 1st of the month following your date of hire)
• Company-Paid Protection - Long-term disability and basic life insurance at no cost to you
• Comprehensive Training Opportunities- Advance your skills through manufacturer certified programs, company training, or a blend of both.
• Retirement Planning Made Easy - 401(k) with company match and immediate vesting
• Employee Assistance Program (EAP) - Free, confidential counseling and support for you and your family, including financial and legal resources

Position Summary

As part of the CGA team and broader Tech24 network, the Hot & Cold Technicians plays a critical role in servicing both commercial cooking (hot side) and refrigeration (cold side) equipment. This role is responsible for diagnosing, maintaining, and repairing a wide range of commercial kitchen and refrigeration systems while delivering exceptional customer service. This position is ideal for a skilled technician who takes pride in solving problems, minimizing customer downtime, and representing the company with professionalism.

Key Responsibilities

• Diagnose, troubleshoot, and repair commercial cooking equipment (ovens, fryers, steamers, griddles, warmers, etc.)
• Diagnose, troubleshoot and repair commercial refrigeration systems (walk-ins, reach-ins, prep tables, ice machines, etc.)
• Perform preventative maintenance to ensure safe efficient equipment operations
• Accurately document service calls, parts used, labor hours, and customer interactions in company system
• Clearly communicate repair status, recommendations, and timelines to customers
• Manage truck inventory to ensure proper parts and tools are stocked
• Respond to service calls in a timely and professional manner
• Represent the company with professionalism while delivering high-quality customer service
• Follow all safety regulations and company policies
• Participate in ongoing technical training and professional development opportunities

Qualifications

• 3-5+ years of experience with the ability to diagnose, troubleshoot, and repair commercial cooking equipment (ovens, fryers, steamers, griddles, warmers, flattops, warmers, dishwashers mixers, etc.)
• 3-5+ years of experience with the ability to diagnose, troubleshoot, and repair commercial refrigeration systems (walk-ins, reach-ins, prep tables, ice machines, low boys, etc.)
• Valid drivers license with a clean driving record required
• Strong mechanical and electrical troubleshooting skills
• Experience working on commercial kitchen equipment is a plus
• Ability to read and interpret technical manuals, wiring diagrams, and blueprints
• Strong problem-solving skills and ability to work independently
• Excellent communication and customer service skills
• Ability to lift up to 50+ lbs. and work in varying indoor / outdoor conditions
• Ability to climb ladders, work from heights, and crawl in tight quarters
• Own industry standard hand tools
• Willingness to participate in an on-call rotation as needed
• EPA Universal certification preferred

Compensation Transparency

The advertised pay range for this position is $40-$45. Final compensation will be determined based on factors such as experience level, technical certifications, skill set, and overall qualifications. Candidates with advanced expertise in both commercial hot-side and cold-side equipment may be considered toward the higher end of the range.

Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

For more information about Tech24 and our career opportunities visit https://www.mytech24.com/careers/