Field Service Technician

Cover Care, LLC; Louisville (KY); On-site; USD 68,000 - 86,000; Full time

Job summary

Cover Care, LLC is seeking a Field Service Technician to provide installation, maintenance, and repair services for our products and equipment in Louisville, KY. The role requires excellent mechanical and electrical aptitude, strong communication skills, and a commitment to customer satisfaction. Successful candidates will have 2+ years of field service experience and a high school diploma. This is a full-time position offering a competitive salary and the chance to work with cutting-edge technology.

Qualifications

• 2+ years of experience in field service or a related role.
• Experience troubleshooting and repairing mechanical and electrical equipment.
• Valid driver's license and clean driving record.

Responsibilities

• Install, configure, and test new equipment at customer locations.
• Perform preventative maintenance and repairs on existing equipment.
• Provide technical support and training to customers on proper operation.

Skills

Mechanical aptitude

Electrical aptitude

Problem-solving

Communication

Education

High School Diploma or equivalent

Job description

Join to apply for the Field Service Technician role at Cover Care, LLC

1 day ago Be among the first 25 applicants

Join to apply for the Field Service Technician role at Cover Care, LLC

Get AI-powered advice on this job and more exclusive features.

• To provide on-site installation, maintenance, and repair services for the company's products and equipment, ensuring customer satisfaction and optimal equipment performance.
  
  

Job Purpose

• To provide on-site installation, maintenance, and repair services for the company's products and equipment, ensuring customer satisfaction and optimal equipment performance.
  
  

Key Responsibilities

• Install, configure, and test new equipment at customer locations, adhering to established procedures and quality standards.
• Perform preventative maintenance and repairs on existing equipment, diagnosing malfunctions and replacing faulty components.
• Provide technical support and training to customers on the proper operation and maintenance of their equipment.
• Maintain accurate records of service calls, including parts used, labor hours, and customer interactions.
• Manage inventory of parts and tools, ensuring adequate stock levels for efficient service delivery.
• Communicate effectively with customers, addressing their concerns and providing timely updates on service progress.
• Adhere to all safety regulations and company policies while performing field service duties.
• Collaborate with other technical staff and departments to resolve complex technical issues and improve service delivery.
• Stay up-to-date on the latest technologies and advancements related to the company's products and services.
• Participate in on-call rotation as required, providing timely support to customers during non-business hours.
  
  

Required Education

• High School Diploma or equivalent
  
  

Required Experience

• 2+ years of experience in field service or a related role
• Experience troubleshooting and repairing mechanical and electrical equipment
• Experience working with customers and providing excellent customer service
  
  

Required Skills And Abilities

• Strong mechanical and electrical aptitude
• Ability to read and interpret schematics and diagrams
• Excellent problem-solving and troubleshooting skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to lift and carry heavy objects
• Valid driver's license and clean driving record

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Consumer Services

Referrals increase your chances of interviewing at Cover Care, LLC by 2x

Sign in to set job alerts for “Field Service Technician” roles.

Field Service Technician (Louisville/Atlanta/Dallas)

Louisville, KY $68,000.00-$86,000.00 1 year ago

Environmental Field Service Technician - Louisville, KY

Door and Dock Service Technician - Louisville

Door and Dock Service Technician - Louisville

Technician / Mechanic - Field Equipment Repair

HVAC Field Service Technician - Louisville, KY

Field Technician Supervisor - Hydro Blast / Vacuuming

Fire Alarm Service and Inspection Technician

HVAC Field Service Technician - Louisville, KY

Electrical-Mechanical Field Service Technician

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.