Field Service Technician

Burroughs, Inc.; Lincoln (NE); Hybrid; USD 24,796 - 45,460; Full time

Benefits offered by this job

Comprehensive training

Company vehicle

Flexible work schedules

Job summary

Burroughs, Inc. is looking for a Service Technician in Lincoln, Nebraska. The role involves installing, maintaining, and repairing cash automation equipment, providing excellent customer service, and managing inventory of tools and parts.

Ideal candidates should have a high school diploma, a strong interest in technical repair, and customer service skills. This position offers hands-on experience with major automation technologies, along with training and the provision of company vehicles for travel.

Qualifications

• Excellent customer service orientation and solutions-focused attitude.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.

Responsibilities

• Install, maintain, and repair various cash automation equipment.
• Diagnose and address technical issues rapidly.
• Manage tools and parts inventory carefully.

Skills

Technical aptitude

Customer service skills

Organizational skills

Communication skills

Education

High School Diploma or equivalent

Associate’s degree

Tools

ATMs

Smart Safes

Point‑of‑Sale Devices

Servers

Job description

Posted Thursday, June 11, 2026 at 6:00 AM

Why You’ll Love Working Here

• Training & Tools Provided: Comprehensive training, a full set of tools, and a company vehicle.
• Competitive Pay & Time Off: Premium hourly rates ($18–$33 based on experience)

What You’ll Do

• Install, maintain, and repair multi-vendor cash automation and self-service equipment.
• Diagnose and resolve technical issues quickly and effectively.
• Deliver an exceptional customer experience through clear communication and follow-through.
• Manage tools, parts, and inventory with accuracy and care.

Technology You’ll Work With

As a Burroughs Service Technician, you’ll gain hands‑on experience with a wide range of transaction and cash automation technologies, including:

• ATMs and Teller Cash Recyclers (TCRs)
• Smart Safes and Currency Counters
• Point‑of‑Sale and Retail Transaction Devices
• Servers and Networking Hardware
• Other OEM banking and retail automation equipment

Technicians are trained on multi‑vendor equipment, giving you the opportunity to build versatile skills across industry‑leading platforms.

What We’re Looking For

• Technical aptitude or a strong interest in learning electro‑mechanical repair.
• Excellent customer service skills and a positive, solutions‑focused attitude.
• Integrity, reliability, and professionalism in every interaction.
• Strong organizational and communication skills.
• Ability to work independently as well as within a team.

Requirements

• High School Diploma or equivalent (Associate’s degree is a plus).
• At least 21 years of age.
• Valid driver’s license, with at least 2 years of driving history.
• Ability to lift/move up to 75 lbs.
• Previous experience with ATMs, cash automation, or multi‑vendor equipment is a plus.

At Burroughs, you’ll gain hands‑on experience, work with innovative technology, and build a long‑term career with a company that values its people.

This role involves regular travel within your assigned local or regional territory to service customer sites. Most travel will be same‑day within driving distance, though occasional overnight stays may be required depending on service coverage and customer locations. Company vehicles are provided for business use.

Work schedules may vary depending on customer needs and are subject to change. While technicians generally work full‑time hours, there may be times when evening, weekend, overtime, or on‑call support is required. Flexibility is essential to ensure we meet customer service commitments.

*This posting and the advertised pay rate covers a span of Field Service Tech level 1 through level 3. Pay rate is commensurate upon skill set, experience and competency in similar role(s).