Field Service Technician

https:/jobs.gogpac.com/gpac/search/Apply/all/970/504432761/Field%20Service%20Technician.html; Lincoln (NE); On-site; USD 50,000 - 70,000; Full time

Job summary

A technical services provider is seeking a Field Service Technician in Lincoln, Nebraska to deliver exceptional technical support and service for equipment. Responsibilities include troubleshooting, customer training, and collaboration with engineering teams. Ideal candidates will have an associate’s degree and 5+ years of field service experience, with strong problem-solving and customer service skills.

Qualifications

• 5+ years of relevant field service experience preferred.
• Willingness to travel up to 50%, including overnight stays when required.
• Willingness to work overtime as needed.

Responsibilities

• Serve as the primary liaison for channel partners and customers.
• Install, troubleshoot, and maintain equipment at customer site.
• Train customers on operation and maintenance of equipment.
• Collaborate with engineering teams for system accuracy.

Skills

Problem solving

Customer service

Technical troubleshooting

Education

Associate’s degree or higher

Job description

Field Service Technician

We are seeking a skilled and customer-focused Field Service Technician to provide top-tier technical support and service for our equipment and customers. Field Service Technicians will be responsible for field service operations, problem-solving, customer training, and ensuring equipment performs to the highest standard.

Key Responsibilities:

• Serve as the primary liaison for channel partners, end users, and field technicians.
• Install, troubleshoot, and maintain equipment at customer site.
• Train customers on operation, service, and maintenance of equipment.
• Troubleshoot and resolve technical issues.
• Collaborate with engineering teams to ensure system accuracy and efficiency.
• Conduct testing and calibration of electrical and mechanical components.
• Read and interpret schematics, diagrams, and blue prints.
• Travel up to 50% to support urgent service needs.

Qualifications:

• Associate’s degree or higher preferred.
• 5+ years of relevant field service experience preferred.
• Strong problem solving and customer service skills.
• Willingness to travel up to 50%, including overnight stays when required.
• Willingness to work overtime as needed.

Join our team and play a critical role in delivering exceptional service and technical support to our valued customers.

We are an equal opportunities employer and welcome applications from all qualified candidates.