Field Service Technician

Chemtrade; Lincoln (NE); On-site; USD 45,000 - 65,000; Full time

Job summary

Polytec Inc., a subsidiary of Chemtrade, seeks an experienced Field Service Technician based in Nebraska to maintain, install, and upgrade equipment at customer sites across the Midwest. You will configure hardware/software after installations, perform routine maintenance, test equipment, and document repairs.

This role requires teaching customers how to use equipment and managing parts stock. Expect 75% overnight travel within the territory, exposure to high-temperature plant environments, and

Qualifications

• Must have a strong maintenance background with at least 5 years' experience.
• Must like to work with people and have good communication skills.
• Must be service oriented and respond to customer needs.
• Overnight travel within assigned territory is required over 75% of the time.
• Must live in Nebraska.

Responsibilities

• Maintaining, Installing or upgrading equipment in various field locations
• Configuring hardware and software components after installation
• Performing routine maintenance on technology equipment
• Testing equipment to troubleshoot the issues
• Documenting installation and repairsMaintaining all tools and equipment used during service calls
• Teaching customers how to use the equipment properly
• Managing the stock of replacement parts and equipment

Skills

Maintenance experience

People skills

Customer service mindset

Communication skills

Safety awareness

Tools

PLC

Job description

Polytec, Inc., a subsidiary of Chemtrade, has been in business for over 30 years in the water treatment industry and is looking to expand our service force in the Midwest based out of Nebraska.

What You Need To Be Successful

• Must have a strong maintenance background with at least 5 years' experience.
• Must like to work with people and have good communication skills.
• Must be service oriented and respond to customer needs.
• Overnight travel within assigned territory is required over 75% of the time.
• Must live in Nebraska

Responsibilities

• Maintaining, Installing or upgrading equipment in various field locations
• Configuring hardware and software components after installation
• Performing routine maintenance on technology equipment
• Testing equipment to troubleshoot the issues
• Documenting installation and repairsMaintaining all tools and equipment used during service calls
• Teaching customers how to use the equipment properly
• Managing the stock of replacement parts and equipment

Working Environment

• Chemical manufacturing plant producing various alkaline mineral slurries. Limited interaction with other Hazmat and non-Hazmat products as needed.
• Physical capability of performing tasks in 100+ degree ambient temperatures while wearing Protective Personal Protection.
• This job requires climbing stairs and ladders and also lifting (within OSHA guidelines).
• This job consists of outside elements where radiant heat or cold is normal work environment.
• Following all plant safety guidelines such as: Confined Space, Working with Heights, Management of Change, Hot Work and Operating Procedures.

What Polytec Offers You

Polytec Inc's mission is to provide effective water treatment programs to customers through quality service, products, and technology. Our chemical programs provide our industrial and municipal customers with innovative and custom designed programs that help them to meet their pretreatment and direct discharge permit requirements. Polytec maintains a large chemical and transportation network that provides each customer with quick and reliable service.

Embracing Diversity, Maximizing Results

At Polytec we are committed to cultivating a work environment that embraces and values the unique qualities, skills, and experiences of every employee. We believe in harnessing the richness of diverse talents, ideas, backgrounds, experiences and perspectives to drive our business forward, and see our diversity as one of our greatest strengths.

Together, we strive to build a workplace that recognizes and celebrates the diverse voices within our organization. Additionally, we understand the importance of work-life balance and the well-being of our employees and their families. That is why we proudly offer a range of family-friendly benefits, and opportunities for career growth and advancement.

We are committed to supporting our employees at every stage of their lives and ensuring they can thrive both professionally and personally. Join us and be a part of a company that values diversity, inclusion and the well-being of its employees

You Should Be Proficient In

• Electrical Troubleshooting
• Electrical Repair
• Welding Setups for Production
• Maintenance and Repair Skills
• Field Service Readiness

Machines & Technologies You'll Use

• Programmable Logic Controller (PLC)