Field Service Technician

Regal Rexnord; Las Vegas (NV); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Rx

Spending accounts (HSA, FSA)

Paid Time Off and Holidays

401k with matching

Life and AD&D Insurance

Tuition Assistance

Job summary

Thomson Power Systems, a Regal Rexnord company, is seeking a Field Service Technician for onsite work in Las Vegas. This hands-on role entails startup, testing, commissioning, and preventive maintenance on power distribution equipment at customer sites worldwide.

You will troubleshoot, repair, and upgrade switchgear and control systems while interfacing with customers and coordinating with regional teams. Travel is anticipated up to 50% with emphasis on safety and reliability.

Qualifications

• 5+ years of hands on experience in preventative and predictive maintenance of power distribution and control equipment.
• Experience installing, maintaining, testing, and repairing circuit breakers, transformers, switchgear, and related equipment.
• Knowledge of health, safety, and electrical regulatory codes (CSA/NFPA/UL).
• Strong communication and customer service skills; ability to work independently and remotely.
• Proficient PC skills including email, internet, data entry and MS Office applications.

Responsibilities

• Develop and manage predictive and preventive maintenance programs for customers in Las Vegas area.
• Perform site investigations, equipment installation, testing, commissioning and maintenance of power distribution and automation systems.
• Complete project field activities on time meeting customer requirements.
• Collaborate with local field service office and TPS headquarters in Langley, BC.
• Maintain customer/vendor relationships with high quality service; provide timely follow‑ups.

Skills

Customer service

Independent leader

Field service

PS Office (Word, Excel, OneNote)

Tools

MS Word

Excel

OneNote

Smartphone

Job description

Work Model: This is a fully onsite role, with work performed at your designated Regal Rexnord office.

THE OPPORTUNITY

For over 50 years, Thomson Power Systems (a Regal Rexnord company) has been a leading manufacturer of electrical products and systems for use in the Power Generation Industry. We have an immediate opening for a Field Service Technician to join our Service team. The role is “hands on” and “in the field” performing a variety of field service activities on installed based critical power systems. In this role you will be the face of Thomson and the liaison with the customer in the delivery of value add services on installed equipment around the globe. You will be working with a strong cross‑functional team dedicated to servicing our customers in the Data Centre, Healthcare, Waste Water and Industrial end markets. Driven and Solution‑centric with a focus on customer service are essential functions for this position.

YOUR MISSION

Position Summary: Reporting to the Service Manager, the primary job duties of Field Service Technician will include; start‑up, testing, commissioning, preventative maintenance, upgrades and modernization on low and medium voltage switchgear as well as automatic transfer switches using specified test equipment. Assisting in a wide variety of highly technical and complex duties related to installation, troubleshooting, service and repair of paralleling switchgear, automatic transfer switches, control systems and/or mechanical equipment at customer locations.

Major Responsibilities

• Develop and manage predictive and preventative maintenance programs for our installed based customers in Las Vegas and surrounding area.
• Perform all aspects of assigned field service work including site investigation, equipment installation, testing, commissioning and maintenance of power distribution, control and automation systems.
• Completion of assigned project field activities on time and meet customer functional requirements.
• Work in close collaboration and cooperation with the local field service office and Thomson Power System (TPS) business that is headquartered in Langley, BC Canada.
• Build, develop and maintain exemplary customer and vendor relationships while maintaining a high level of quality and technical service.
• Provide detailed and timely follow‑up to customer requests.
• Ability to track and submit project reports in a timely manner (Field Reports and Expenses).
• Support Technical Call Desk for customers.
• Adhere to written standard testing and maintenance procedures for breaker, switchgear, relay, control and automation equipment testing.
• Recommend design modifications of equipment and provide instruction for installation.
• Support Technical Training programs for customers, partners and employees on new and existing products.
• QA review of engineering drawings.
• Ensure all corporate policy, and values are foundational in the culture of the Las Vegas office. Including health and safety, integrity, responsibility, diversity & inclusion, customer success, innovation with purpose, continuous improvement, performance, and passion to win.

Required Education, Experience and Skills

• 5+ years of hands on experience in preventative and predictive maintenance of power distribution and control equipment or equivalent education and experience.
• Experience to include installing, maintaining, testing, & repairing circuit breakers, transformers, switchgear, and similar electrical, control and automation equipment.
• Knowledge of applicable health, safety, and electrical (CSA/NFPA/UL) regulatory codes and standards.
• Self‑directed learner motivated and driven to take initiative towards their education and development in electrical power and distribution field services.
• Must have general PC skills including email, internet, data entry and Microsoft Word, Excel and OneNote as well as ability to use a smartphone to perform daily work tasks.
• Basic understanding and ability to interpret detailed electrical schematics & mechanical drawings.
• High level of attention to detail with a strong ability to implement.
• Excellent customer service skills.
• Ability to lead independently and as part of a team.
• Excellent written and verbal communication skills.
• Ability to work independently and in remote locations.
• Prefer OSHA 30 hour, MSHA, NFPA 70‑E training.
• 50% Travel required.

Desired Skills

• NETA/NICET Certified (ETT Level II or higher) in electrical equipment testing.
• Experienced and proficient in starting up and commissioning LV and MV generator paralleling switchgear.
• Advanced understanding of industrial electrical equipment (switchgear, transfer switches, circuit breakers, generators).
• Advanced understanding of industrial control equipment (metering, protective relaying, relay ladder logic, Programmable Logic Controllers - PLCs and HMI’s).

Benefits

• Medical, Dental, Vision and Prescription Drug Coverage
• Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
• Paid Time Off and Holidays
• 401k Retirement Plan with Matching Employer Contributions
• Life and Accidental Death & Dismemberment (AD&D) Insurance
• Paid Leaves
• Tuition Assistance

About Regal Rexnord

Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools. The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data centre, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture. Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.

Equal Employment Opportunity Statement

Regal Rexnord is an Equal Opportunity and Aff… All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, pregnancy, age, ancestry, national origin, genetic information, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you’d like to view a copy of the company’s affirmative action plan for protected veterans/individuals with disabilities or policy statement, please email [e-mail]. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e‑mail [e-mail].