Field Service Technician

Satellite Shelters, Inc.; Kansas City (MO); On-site; USD 45,000 - 55,000; Full time

Job summary

Satellite Shelters, Inc. is seeking a highly skilled Field Service Technician to join our Kansas City branch. This role involves maintaining and repairing modular units both on job sites and in the yard, emphasizing customer interaction and quality service.

The ideal candidate should have at least 4 years of maintenance/construction experience, strong interpersonal skills, and be able to lift 50 pounds. Safety is paramount in this position, with responsibilities including hands-on repairs and ensuring units meet quality standards.

Qualifications

• 4+ years of maintenance/construction experience required.
• Ability to pass required background checks.
• Clean MVR required.
• Average computer knowledge.
• Ability to lift a minimum of 50 pounds.

Responsibilities

• Maintain, repair, and prepare modular units.
• Interface with customers at job sites.
• Make repairs and modifications to units.
• Perform maintenance on units while on location.
• Clean all units and perform light carpentry work.

Skills

Interpersonal skills

Problem solving

Basic mechanical skills

Organizational skills

Education

High school diploma or equivalent

Tools

Hand and power tools

Job description

We Don’t Cheat at Solitaire!
Satellite Shelters, Inc., a recognized leader in mobile office and storage solutions, is seeking a highly skilled and detail-oriented Field Service Technician to support our Kansas City branch by maintaining, repairing, and preparing modular units both on customer job sites and in the yard. The role focuses on field repairs, inspections, and customer interaction, with additional responsibilities in cleaning, construction, painting, carpentry, and component replacement to ready units for rental.

Position Summary:

60% - Service Technician: In addition to the location service calls, this position is responsible for the construction and repair of units in the yard in compliance with Satellite Shelter’s policies and procedures and according to specifications aligned by Branch Manager.

40% - Repairs Units: This position is customer oriented and is responsible for maintaining the fleet on locations, monitoring units, and make repairs and modifications as needed to units on location.

Essential Duties and Responsibilities:

• Interface with customers at job sites
• Preparing units for rental in a timely manner according to Satellite quality standards
• Making repairs and modifications to units as required
• Performs maintenance on units while on location
• Takes necessary photographs of unit as required
• Performs other duties as required
• Clean all units
• Wash and wax flooring
• Replace and install floor tile
• Replace and install windows and doors
• Replace and install exterior siding and other building components
• Paint all portions of units to specifications
• Remove and replace walls
• Remove and replace lighting, plumbing and electrical
• Perform light carpentry work/repair on customer job site.
• Perform other duties as assigned

Supervisory Responsibilities:

• No formal supervisory role.

Required Skills and Qualifications:

• Clean MVR required
• Ability to pass required background checks
• Average computer knowledge

Education and Experience Requirements:

• High school diploma or equivalent and 4+ years of maintenance/construction experience required
• Strong interpersonal skills in working with both customers, vendors, and sub-contractors.
• Excellent problem solving and detail-oriented skills.
• Basic mechanical skills to work on vehicles
• Average ability to read and write to maintain records and inventory
• Good organizational skills
• Demonstrated knowledge and understanding of usage of tools associated with position

Physical/Mental Demands:

• Wears personnel protective equipment as required
• Physical and mental ability to operate company vehicles and associated equipmentDemonstrated ability to perform rigorous outdoor and indoor duties including walking, standing, climbing, stooping, squatting, bending, twisting, kneeling, reaching, sitting, lifting, grasping, pushing, pulling, manual dexterity, etc.
• Ability to lift a minimum of 50 pounds.
• Good fine motor skills, coordination, range of motion and grip strength
• Ability to work in all climate conditions.
• Ability to be exposed to loud noise levels.
• Ability to operate hand and power tools
• Ability to work in an environment containing dirt, grease, and dust.
• Ability to work safely around heavy machinery and heavy equipment.
• Ability to hold air impact tools up to 30lb.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Safety Sensitive Position:

This position is classified as a safety sensitive position and, as such, is subject to random drug screenings per the Policy Substance Abuse and Drug Free Workplace.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.