FIELD SERVICE TECHNICIAN

Virtuality Services; Kalamazoo (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Dental insurance

Vision insurance

401(k) plan

Paid vacation

Paid holidays

Job summary

A service provider in the maintenance industry seeks Field Service Technicians in Kalamazoo, Michigan. The role requires candidates with a broad set of skills including plumbing, HVAC, and general maintenance. Responsibilities include completing service tasks with minimal supervision, documenting issues, and ensuring customer satisfaction. Ideal candidates will have experience with Microsoft 365 and mobile technology, along with reliable transportation. Offers competitive benefits including health, life, and 401(k).

Qualifications

• Experience in general maintenance or skilled trades.
• Proficient with computer and mobile technology.
• Must have reliable transportation.

Responsibilities

• Document and communicate changes and problems.
• Complete tasks with minimal supervision.
• Maintain cleanliness of work area.
• Work flexible hours, including on-call.

Skills

Plumbing

Pipe Replacement

HVAC

General Maintenance

Multimeter Usage

Computer Skills (Microsoft 365)

Mobile Phone Skills (iOS, Android)

Job description

We are looking for Field Service Technicians. The Field Service technicians are responsible for completing service tickets in a designated territory. Preferred candidate background experience includes Plumbing, Pipe Replacement, Toilet/Urinal Installation, Soldering, General Maintenance, HVAC, Framing, Drywall Patching, Painting, Flooring Installation, Tile Work, Doors& Frames, Experience with a Multimeter, Etc. These are effectively general maintenance positions, but the expectation is that candidates have a broad set of skillsets. Candidates need to have proficient computer (Microsoft 360) and mobile phone skills (Preferably iOS and Android).

What you will do in this role

• Ensure that changes and problems get documented and communicated.
• Carry out assigned tasks and work orders with minimum direct supervision.
• Communicate with the office team and FOMs on open issues and progress of work assigned to oneself
• Successful execution of assigned programs/work orders as they relate to cost, quality, timing and customer satisfaction.
• Maintain cleanliness and organization of assigned work area.
• Effectively document and communicate work required and executed out in the field.
• Ability to work a flexible schedule, including on-call availability.

Additional Information

Schedule

Normal service availability hours are 7:00am-6:00pm, before or after that is paid out at a 20% premium. There is rotational on-call.

Vehicle

The company does not provide work trucks -- they do provide $0.50/mile reimbursement. Need to have their own reliable form of transportation.

Benefits

Health, Life, Dental, Vision & 401(k) Offered -- Paid Vacation & Holidays

Background Check & Drug Test

Yes (Does not test for marijuana)

Certifications

None Required