FIELD SERVICE TECHNICIAN

Virtuality Services; Jackson (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, Life, Dental, and Vision insurance

401(k) Offered

Paid Vacation

Paid Holidays

401(k)

Paid vacation

Paid holidays

Job summary

A service company in Tennessee is seeking a Field Service Technician responsible for completing service tickets in a designated territory. The ideal candidate will have diverse skills in plumbing, HVAC, and general maintenance. Responsibilities include documenting work, ensuring task completion with minimal supervision, and maintaining workspace cleanliness. This position offers competitive benefits including health insurance and paid time off. The candidate must have reliable transportation and be flexible with work hours, including on-call availability.

Qualifications

• Experience with multiple trades like plumbing, HVAC, and maintenance.
• Proficient in using Microsoft 360 and mobile devices.
• Ability to work independently with minimal supervision.

Responsibilities

• Document and communicate changes and problems encountered.
• Carry out tasks with minimum direct supervision.
• Maintain cleanliness and organization of work area.
• Ensure programs/work orders meet cost, quality, timing and customer satisfaction targets.
• Keep work areas clean and organized.
• Document and communicate work required and completed in the field.
• Maintain a flexible schedule with potential on-call duties.

Skills

Plumbing

General Maintenance

HVAC

Soldering

Drywall Patching

Microsoft 360

Mobile Phone Skills

Drywall Patching

Painting

Flooring Installation

Tile Work

Doors & Frames

Experience with a Multimeter

Microsoft 365

Mobile devices (iOS/Android)

Tools

Microsoft 365

iOS

Android

Job description

We are looking for Field Service Technicians. The Field Service technicians are responsible for completing service tickets in a designated territory. Preferred candidate background experience includes Plumbing, Pipe Replacement, Toilet/Urinal Installation, Soldering, General Maintenance, HVAC, Framing, Drywall Patching, Painting, Flooring Installation, Tile Work, Doors& Frames, Experience with a Multimeter, Etc. These are effectively general maintenance positions, but the expectation is that candidates have a broad set of skillsets. Candidates need to have proficient computer (Microsoft 360) and mobile phone skills (Preferably iOS and Android).

What you will do in this role

• Ensure that changes and problems get documented and communicated.
• Carry out assigned tasks and work orders with minimum direct supervision.
• Communicate with the office team and FOMs on open issues and progress of work assigned to oneself
• Successful execution of assigned programs/work orders as they relate to cost, quality, timing and customer satisfaction.
• Maintain cleanliness and organization of assigned work area.
• Effectively document and communicate work required and executed out in the field.
• Ability to work a flexible schedule, including on-call availability.

Additional Information

Schedule

Normal service availability hours are 7:00am-6:00pm, before or after that is paid out at a 20% premium. There is rotational on-call.

Vehicle

The company does not provide work trucks -- they do provide $0.50/mile reimbursement. Need to have their own reliable form of transportation.

Benefits

Health, Life, Dental, Vision & 401(k) Offered -- Paid Vacation & Holidays

Background Check & Drug Test

Yes (Does not test for marijuana)

Certifications

None Required