Field Service Technician

Purple Drive Technologies; Iowa; Presencial; USD 42.000 - 66.000; Jornada completa

Descripción de la vacante

Purple Drive is hiring Field Service Technicians for our Fortune 500 client in Des Moines, IA. You will perform preventive maintenance, troubleshooting, and repairs on UPS systems, PDUs, and battery systems at customer sites.

Travel to sites is required, with flexibility for evenings, weekends, and holidays. Training provided; prior UPS experience not required for this location. Strong electrical fundamentals and ability to lift up to 50 pounds are expected.

Formación

• High school or vocational education required.
• 0–2 years of relevant industry experience.
• 2–4 years of military experience in a related technical field encouraged.

Responsabilidades

• Perform scheduled maintenance and break-fix repairs at customer sites according to training and procedures.
• Use multimeters and electrical test equipment to identify and troubleshoot issues.
• Follow electrical safety practices, including Lockout/Tagout procedures and PPE requirements.
• Read and follow technical manuals, service instructions, and safety guidelines.
• Provide on-site and telephone assistance to customers.
• Travel to customer sites is required; work evenings, weekends, and holidays as needed.

Conocimientos

Electrical theory

Electrical safety

Multimeter use

Customer service

Reading manuals

Verbal/written communication

LOTO procedures

Microsoft Office

Driver's license

Educación

High school diploma or vocational training

Descripción del empleo

Purple Drive is hiring Field Service Technicians for our Fortune 500 client in Des Moines, Iowa.

About the Role

Field Service Technician Job Type: Full-time Location: Des Moines, IA Multiple openings | Candidates willing to relocate welcome Have a foundation in electrical theory, electrical safety, and using a multimeter? This opportunity offers classroom and on-the-job training to help you develop your skills in servicing critical power equipment. Previous UPS experience is not required for this location. You will perform preventive maintenance, troubleshooting, and repairs on uninterruptible power supply (UPS) systems, power distribution units (PDUs), and battery systems. You will visit customer sites, provide technical support, and help keep essential equipment operating safely and reliably.

Responsibilities

• Perform scheduled maintenance and break-fix repairs according to your training and company procedures.
• Use multimeters and other electrical test equipment to identify and troubleshoot issues.
• Follow electrical safety practices, including Lockout/Tagout (LOTO) procedures and appropriate PPE requirements.
• Read and follow technical manuals, service instructions, and safety guidelines.
• Provide on-site and telephone assistance to customers.
• Work with technical support to resolve issues and elevate concerns when needed.
• Communicate clearly with customers about service visits, findings, and next steps.
• Complete service reports, time entries, expense reports, and inventory records.
• Maintain company tools, test equipment, vehicle, and other assigned property.
• Travel to customer sites is required.
• Flexibility to work evenings, weekends, and holidays as needed.
• Successful completion of pre-employment drug screening, a background check, and a motor vehicle records check.
• Ability to perform physical service work, including standing, climbing, bending, kneeling, and consistently lifting up to 50 pounds and occasionally up to 75 pounds.
• Reasonable accommodations are available for qualified individuals with disabilities in accordance with applicable law.
• Highlight your electrical troubleshooting, safety, and multimeter experience.
• If you are open to relocating, please include your availability to move to Des Moines.

Qualifications

• Relevant backgrounds may include:
• High school or vocational school education with applicable technical knowledge.
• 0–2 years of relevant industry experience.
• 2–4 years of military experience in a related technical field.
• An associate degree in electrical/electronic or mechanical engineering technology, completed or in progress, is preferred.
• Early-career technicians and candidates with military technical backgrounds are encouraged to apply.

Required Skills

• Familiarity with basic electrical theory and electrical/electronic fundamentals.
• Understanding of electrical safety and LOTO procedures.
• Ability to use a multimeter and basic electrical test equipment.
• Clear verbal and written communication skills.
• Ability to follow instructions, troubleshoot problems, and learn new equipment.
• Good organization, time management, and customer service skills.
• Comfort using Microsoft Office and learning service software.
• Valid driver’s license.

Preferred Skills

• An associate degree in electrical/electronic or mechanical engineering technology, completed or in progress, is preferred.
• Early-career technicians and candidates with military technical backgrounds are encouraged to apply.

Travel and Work Requirements

• Travel to customer sites is required.
• Flexibility to work evenings, weekends, and holidays as needed.
• Successful completion of pre-employment drug screening, a background check, and a motor vehicle records check.
• Ability to perform physical service work, including standing, climbing, bending, kneeling, and consistently lifting up to 50 pounds and occasionally up to 75 pounds.

Highlight your electrical troubleshooting, safety, and multimeter experience. If you are open to relocating, please include your availability to move to Des Moines.