Field Service Technician

Coats; Illinois; On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

401K with Company Match

Paid Time Off

Health Coverage

Legal & Identity Theft Protection

Job summary

COATS is seeking a Field Service Technician to install, train, and repair our tire and wheel service equipment across the assigned territory. You will master our equipment through a structured training program and become the go-to expert for customers.

Starting with two weeks of field training followed by two weeks of Nashville-based instruction, you’ll build hands-on expertise while earning $20/hour base plus productivity incentives.

Qualifications

• High school diploma; technical degree a plus.
• 1–2 years in mechanical/electrical installation or repair.
• Proficient with electrical systems and safe work practices.
• Clean driving record with valid state license.

Responsibilities

• Install and service COATS equipment at customer sites.
• Provide hands-on training and guidance to customers.
• Troubleshoot and repair mechanical and electrical issues.
• Escalate unsafe conditions and maintain safety standards.

Skills

Mechanical installation

Electrical installation

Customer service

Driving

Education

High school diploma

Technical degree a plus

Job description

Join Our Team as a Field Service Technician!

Ready to elevate your mechanical skills? At COATS, we’re looking for passionate Field Service Technicians to join our innovative team. In this exciting role, you'll specialize in the installation, training, and repair of our top-tier Coats®, BaseLine™, and Ammco® tire and wheel service equipment. This is your chance to make a real impact in the automotive service industry!

What You’ll Do:

• Become a Specialist: Master our industry-leading equipment through our comprehensive 4-week training program.
• Empower Customers: Be the go-to expert, guiding clients on equipment usage and techniques.
• Make a Hands-On Impact: Conduct installations and ensure our equipment enhances customer operations.
• Lead Training Sessions: Showcase our equipment and boost customer confidence.
• Collaborate with Professionals: Build strong relationships across the tire and wheel service industry.

Training for Success:

Kick off your journey with two weeks of hands-on field training alongside an experienced technician, followed by two weeks of immersive training in Nashville. This blend of learning ensures you’ll thrive in your new role!

Who You Are:

• High school diploma (technical degree a plus).
• 1-2 years in mechanical/electrical installation or repair.
• Proficient in electrical systems and comfortable with tech.
• Strong customer service skills and a safety-first attitude.
• Must have and maintain a clean driving record with a legal state driving license (annual Motor Vehicle Reports are conducted for safety purposes).
• Comfortable calling out and escalating any unsafe conditions that may arise during the scope of work.
• Able to lift, carry, and push/pull up to 50 lbs, and perform tasks involving stooping, kneeling, and bending.
• Able to drive daily in assigned territory
• Comfortable driving as part of daily responsibilities

Compensation:

This position offers a base pay of $20.00 per hour. In addition, technicians are eligible to earn productivity-based incentives through our commission structure, with total compensation typically ranging between $20.00 and $36.00 per hour, depending on individual performance.

Benefits Offered:

• 401K with Company Match: Start saving for your future on day 1.
• Paid Time Off: Employees are eligible for at least 2 weeks of paid time off per year, plus 11 paid company holidays. Additional sick leave and other paid leave are provided in accordance with applicable state and local laws.
• Health Coverage: Medical, dental, and vision available on day 1.
• Legal & Identity Theft Protection

Perks:

• Full toolkit and company-owned vehicle with a fuel card.
• Annual uniform and footwear allotments.
• Cell phone, tablet, and consumable supply account.

Why Join COATS?

As a leader in wheel service and automotive equipment, we’re proud to manufacture in Nashville and serve clients worldwide. With our commitment to innovation and support, you'll be part of a team that empowers clients to thrive.

Coats is a leading smart repair brand specializing in vehicle maintenance systems, service, and data that keep work flowing. We offer a full-shop portfolio of tire changers, wheel balancer and aligners, lifts, inspection and compressor technologies, designed and built in the U.S. and serviced locally by our own factory-trained technicians. Everything we do is designed for ease-of-use and serviceability and delivered with the authentic Coats Attitude. Our team of smart repair pros work in complete alignment with customers on a single mission -- to create High Performing Shops where people keep moving and technology turning.

The Coats Company is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law.