Field Service Technician

Erickson Foundation Solutions; Hudson (NH); On-site; USD 45,000 - 90,000; Full time

Benefits offered by this job

On target earnings

Pre-set appointments

Onsite training

Ongoing support

Company vehicle

Fuel card

iPad provided

Tools provided

PPE and uniforms

Full benefits

401(k) matching

Job summary

Erickson Foundation Solutions is seeking a Field Service Technician in New Hampshire to inspect installations, suggest improvements, and resolve customer concerns at homes. You will manage follow-up communications and complete all required paperwork amid a hands-on, onsite training environment.

This role requires a high school diploma or GED and 1+ years in construction trades, with the ability to operate power tools, drive to sites, and work safely. A clean driving record is essential.

Qualifications

• High school diploma or GED preferred.
• 1+ years of experience in the construction trades.

Responsibilities

• Inspects work previously completed by the company.
• Recommends additional products and services that may improve the original installation, address customer concerns, or resolve newly identified issues within the home.
• Follows up with customers throughout the service process to ensure all concerns are fully addressed and resolved.
• Completes all required paperwork, data entry, and follow-up communications accurately and in a timely manner.
• Maintains a clean and professional work area, taking proactive steps to leave the customer’s home as clean as, or better than it was found.
• Safely and efficiently unloads, cleans, and organizes the company vehicle and equipment upon returning to the facility.

Job description

• On target earnings between $45K–$90K annually.
• Pre-set appointments.
• Onsite, hands on training.
• Ongoing support and continued education.
• Company provided vehicle & fuel card.
• Company provided iPad, tools, PPE and Uniforms.
• Full benefits: medical, dental, vision, 401(k) with a company match!

As a Field Service Technician, you will:

• Inspects work previously completed by the company.
• Recommends additional products and services that may improve the original installation, address customer concerns, or resolve newly identified issues within the home.
• Follows up with customers throughout the service process to ensure all concerns are fully addressed and resolved.
• Completes all required paperwork, data entry, and follow-up communications accurately and in a timely manner.
• Maintains a clean and professional work area, taking proactive steps to leave the customer’s home as clean as, or better than it was found.
• Safely and efficiently unloads, cleans, and organizes the company vehicle and equipment upon returning to the facility.

Field Service Technician Requirements:

• High school diploma or GED preferred and 1+ years of experience in the construction trades.
• Ability and skill in operating equipment and/or power tools preferred.
• Ability to operate a phone/apps/tablet.
• Ability to detect/recognize information in written materials or on a screen up to 75% of the time.
• Able to lift or move up to 100 lb. occasionally, and/or up to 50 lb. of force frequently, and/or up to 20 lb. of force constantly to move objects.
• Can stay upright/stand up to 100% of the time.
• Ability to move about and move to/from and work from the floor level or in crawl spaces.
• A valid driver’s license safe driving record, and ability to drive for the company.
• Ability to understand English

To ensure the safety and security of our team and customers, all positions are contingent upon successful completion of a standard background check.