Field Service Technician

Panelmatic, Inc; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) matching

Career advancement opportunities

Paid time off and holidays

Job summary

Panelmatic, Inc is seeking a dedicated and skilled Field Service Technician to join our team in Houston, TX. The technician will provide on-site support, performing routine maintenance, troubleshooting, and assisting with installations of electrical systems.

Ideal candidates have over 5 years in a manufacturing or field service role and strong mechanical skills. Benefits include 100% medical premium coverage for employees, 401(k) matching, and career advancement opportunities.

Qualifications

• Five+ years of experience in a manufacturing or field service role required.
• Experience in reading electrical schematics and drawings required.
• Ability to physically push, pull, and lift 50lbs or more required.

Responsibilities

• Perform installation, maintenance, and repair of electrical systems.
• Conduct routine inspections and preventive maintenance on equipment.
• Troubleshoot and diagnose issues with electrical systems.

Skills

Electrical systems installation

Multimeter usage

Mechanical aptitude

Problem-solving skills

Excellent communication

Ability to work independently

Education

High school diploma or equivalent

Relevant technical certifications or associate degree

Tools

Hand tools

Power tools

Job description

Job Summary

Panelmatic Inc. is seeking a dedicated and skilled Field Service Technician to join our team. The Field Service Technician will be responsible for providing on-site support, performing routine maintenance, troubleshooting, and assisting with installations of electrical systems and equipment.

Job Duties

• Perform installation, maintenance, and repair of electrical systems according to company procedures
• Conduct routine inspections and preventive maintenance on electrical panels and equipment
• Provide direction to on-site contractors hired by Panelmatic where applicable
• Troubleshoot and diagnose issues with electrical systems and components
• Make appropriate, budget-conscious travel arrangements for Field Service trips where required
• Perform Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) where required
• Document service activities, including maintenance reports and service records
• Train customers in basic equipment operation and maintenance, where applicable
• Collaborate with the service team to ensure timely completion of tasks and projects
• Perform electrical and mechanical manufacturing tasks, in-process inspections, and Quality Control checks in Panelmatic manufacturing locations when not assigned to a field project
• Perform other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent required
• Five+ years of experience in a manufacturing or field service role required, with a focus on electrical equipment manufacturing given strong preference
• Experience in reading electrical schematics and drawings required
• Strong mechanical aptitude and ability to assemble and install fabricated equipment required
• Ability to use multimeter, hand, and power tools required
• Ability to run conduit and pull wires required
• Willingness to learn and work under the guidance of senior technicians required
• Excellent problem-solving skills and the ability to work independently or in a team required
• Exceptional communication and interpersonal skills required
• Ability to adapt to changing project requirements and priorities required
• Location in (Houston, TX or Youngstown/Brookfield, OH area) required
• Ability to pass physical, drug, driving, and background check required
• Ability to physically push, pull, and lift 50lbs or more required
• Ability to sit, stand, and walk for four-plus hours at a time required
• Ability to stoop and bend for four-plus hours required
• Ability to work in all weather conditions and at heights required
• Ability to work on call 24/7, holidays, and weekends for out-of-state travel required
• Ability to operate heavy equipment and machinery (lull, forklift, manlift, etc.)
• Alignment with company core values required

Preferred Qualifications

• Relevant technical certifications or associate degree preferred

Benefits

• Medical, dental, vision, HSA, term life, AD&D, STD, LTD
• 100% medical premium paid for by Panelmatic for the employee-only level medical coverage
• 80% paid for by Panelmatic and 20% paid for by the employee on all other level medical coverage (i.e. employee plus child, employee plus spouse, family)
• 401(k) contributions matched 100% up to 4%
• Scholarships, educational reimbursement, paid volunteerism, and paid personal and professional development provided
• PTO and paid holidays provided
• Career advancement opportunities
• Competitive wages
• Family-friendly environment with average employee tenure above five years