Field Service Technician

Marathon TS; Herndon (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Marathon TS in Herndon, VA is seeking a Tier 2 Endpoint Engineer to support enterprise endpoint management, focusing on modern device management, policy enforcement, patching, application deployment, and endpoint compliance.

The role requires hands-on experience with Microsoft Intune and MECM/SCCM, plus strong troubleshooting and PowerShell scripting skills. You will serve as a Tier 2 escalation from Service Desk in a distributed environment.

Qualifications

• 3-5+ years IT support / endpoint management experience.
• 2+ years hands-on Microsoft Intune administration.
• Experience navigating and configuring policies in the Intune Portal.
• Experience with Group Policy.
• Strong troubleshooting skills (device sync issues, enrollment failures, compliance conflicts).
• PowerShell scripting (basic to intermediate).

Responsibilities

• Administer and manage Microsoft Intune (Endpoint Manager Portal).
• Configure and deploy device compliance policies.
• Configure configuration profiles and conditional access policies.
• Implement Windows Update for Business policies.
• Support Co-Management (Intune + MECM/SCCM) environments.
• Troubleshoot MDM/MAM issues and maintain patch compliance.
• Support Windows 10/11 enterprise endpoints.
• Serve as Tier 2 escalation from Service Desk.

Skills

Endpoint management

Microsoft Intune administration

Intune policy configuration

Group Policy

Troubleshooting

PowerShell scripting

Job description

Marathon TS is seeking a Tier 2 Endpoint Engineer with hands-on experience in the Microsoft Intune Portal and Microsoft Endpoint Configuration Manager (MECM/SCCM) to support enterprise endpoint management operations.

This role will focus on modern device management, policy enforcement, patching, application deployment, and endpoint compliance across a distributed environment.

Core Responsibilities

• Administer and manage Microsoft Intune (Endpoint Manager Portal)
• Configure and deploy:
• Device compliance policies
• Configuration profiles
• Conditional Access policies
• Windows Update for Business policies
• Support Co-Management (Intune + MECM/SCCM) environments
• Troubleshoot MDM/MAM issues
• Maintain patch compliance and reporting
• Support Windows 10/11 enterprise endpoints
• Serve as Tier 2 escalation from Service Desk

Required Qualifications

• 3-5+ years IT support / endpoint management experience
• 2+ years hands-on Microsoft Intune administration
• Experience navigating and configuring policies in the Intune Portal
• Experience with:
• Group Policy
• Strong troubleshooting skills (device sync issues, enrollment failures, compliance conflicts)
• PowerShell scripting (basic to intermediate)

Preferred Qualifications

• Experience with:
• Conditional Access policies
• Endpoint security baselines
• Experience in 1,000+ endpoint enterprise