Field Service Technician

ESAB Corporation; Gurnee (IL); On-site; USD 53,990 - 62,218; Full time

Job summary

Ohio Medical, part of The ESAB Corporation and headquartered in Gurnee, IL, seeks a Field Service Technician to support start-up, in-service training, maintenance, troubleshooting, and warranty evaluations of our air and vacuum systems.

Travel is domestic up to 40% with occasional international duties; a high school diploma is required, with 2–4 years in electrical/mechanical work and a valid U.S. driver's license. Ohio Medical sponsors certification while you grow with us.

Qualifications

• 24 years electrical/mechanical experience required.
• Customer / Field Service experience preferred.
• High School Diploma or equivalent required.
• Associates Degree / Technical Certificate preferred.
• Work to obtain ASSE Med Gas 6040 Certification; Ohio Medical to sponsor.

Responsibilities

• Performs start-up and in-service training on complex air and vacuum systems and medical gas pipeline equipment.
• Performs field service preventive maintenance, component replacement, troubleshooting, and warranty evaluations.
• Follows all Standard Operating Procedures and Work Instructions.
• Supports investigations and provides recommendations per quality policies.
• Reads and understands mechanical drawings and electrical schematics.
• Provides support for inside aftermarket sales activities.
• Works on 75% pipeline products and various systems; collaborates with Service Department.

Skills

Mechanical aptitude

Electrical troubleshooting

PLC controls

Pneumatic experience

Valid U.S. driverfs license

Customer relations

Documentation practices

Education

High School Diploma or equivalent

Associates Degree / Technical Certificate

Med Gas 6040 Certification (sponsorship)

Job description

Job Description

Ohio Medical is a global leader in medical air and vacuum pumping systems, suction, and oxygen therapy devices. Our trusted brands, including Ohio Medical and Amvex, offer cutting‑edge solutions such as suction regulators, air and oxygen flow meters, pumping systems, and portable suction equipment. Operating in an FDA‑regulated facility, we adhere to ISO 13485, ISO 9001, and NFPA 99 standards, ensuring high‑quality and reliable products that meet global regulatory requirements. Headquartered in Gurnee, IL, we take pride in our commitment to patient safety, innovation, and quality products.

With a history dating back over 100 years, Ohio Medical has shaped the medical industry. In 1910, we manufactured one of the first anesthesia gas machines, The Ohio Monovalve, which was extensively used during World War I. Our legacy includes innovations such as the Push‑To‑Set™ (PTS) suction regulator and advancements in medical gas and oxygen therapy. In 2022, Ohio Medical joined The ESAB Corporation, furthering our mission to deliver innovative, high‑quality products that prioritize patient safety. Join a team where history meets innovation and make an impact on the future of healthcare.

The Field Service Technician position provides field and inside support activities which include start‑up and in‑service training, corrective and preventative maintenance, troubleshooting, repair, and warranty evaluations. The technician is required to provide quality, service, and support of all Ohio Medical source air and vacuum equipment, medical gas pipeline equipment, components, assemblies, and sub‑assemblies. Follow company’s ISO, FDA, and budgetary guidelines while minimizing customer down time.

Key Responsibilities

• Receives On‑The‑Job Training from FST III to perform start‑up and in‑service training on complex air and vacuum systems, and medical gas pipeline equipment.
• Performs field service preventive maintenance, component replacement, field service corrective maintenance, and troubleshooting and repair in‑house and field service warranty evaluations on Ohio Medical source air and vacuum equipment, and medical gas pipeline equipment.
• Follows all appropriate “Standard Operating Procedures” and “Work Instructions”.
• Assists in investigations and evaluations and provides recommendations as needed in support of company quality policies and procedures.
• Performs assigned field service work with minimal supervision.
• Reads and understands mechanical drawings, electrical schematics, and product manuals.
• Provides support for inside aftermarket sales activities.
• Works on 75% pipeline products and various systems along with other manufactured systems.
• Limited overnight travel up to several days for field service assignments; occasional short notice.
• Maintains a valid driver’s license and acceptable driving record.

Requirements

Professional Experience

• 2–4 years electrical/mechanical experience required.
• Customer / Field Service experience preferred.

Education

• High School Diploma or equivalent required.
• Associate’s Degree / Technical Certificate preferred.
• Work to obtain ASSE Med Gas 6040 Certification; Ohio Medical to sponsor.

Language

• English.

Travel

• Domestic approximately 40%.
• International approximately 0%–2%.
• Frequent overnight travel, sometimes with short notice.

Personal Trait Profile

• Mechanical, basic electrical troubleshooting and repair aptitude of PLC controls.
• Pneumatic experience preferred.
• Valid U.S. driver’s license.
• Positive customer relations skills.
• Good documentation practices and attention to detail.
• Can perform work assignments with little to no supervision.
• Must possess or be able to obtain a passport.

Key Relationships

Internal

• Reports directly to Service Manager.
• Works with Service Technicians for technical product questions, training needs and feedback.
• Works with Sales Team for two‑way feedback on customer issues and sales/service opportunities.
• Collaborates with Service Department for parts ID and technical questions on equipment issues.

External

• Communicates with customers to notify Ohio Medical service department of concerns regarding issue resolution, coordination of service visits, and service contract opportunities.

This job description in no way states or implies that these are the only duties to be performed by this employee. The incumbent is expected to perform other duties necessary for the effective operation of the department or unit. This job description may be changed at any time.

Ohio Medical is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Pay Range: $53,990.00–$62,218.00